Re: TDP for Domino Executables won't run

Hi Debi,
Do you have the GroupShield anti virus software running on your machine?
Or are you trying to run TDP for Domino via Terminal services. There are
some known problems with running Domino server and Groupshield.
You can also search IBM Knowledge Database to see if the problem you are seeing 
is documented. To
access this go to:
http://www.ibm.com/support/search
Enter the keyword TDP for Domino and you should see some relevant
articles.
Regards,
-Seema

===========================
Seema Gururaj
TDP/TSM Development
Tivoli Software/IBM






Debi Randolph <Debra.Randolph AT FBOL DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
09/18/2003 01:53 PM
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        TDP for Domino Executables won't run



Hi List,

new day, new issue

The executable for the GUI and the executable for the Command Line of TDP
for Domino will not start on two of my clients.
It acts like it's starting, and then it just goes away.   It never paints
the screen or anything on the GUI.   On the command line one, it takes me
out to a dos prompt in the right directory, but it's not logged into
Tivoli, it's just a normal dos command line from the server.

So what do you do?

I tried rebooting the servers, no luck.
I tried to reinstall the TDP with the Repair option.    No luck.
I copied the executables from a working server over to a non-working
server, no luck.
There are no errors reported in the Tivoli logs.
There are no errors reported in the NT Event logs.


We're running two TSM servers, one TDP client problem on each server.

We have :

Server 1 is:  Windows 2000, SP3, TSM V5.1.7.0

Server 2 is:   Windows 2003, TSM V5.2.1.0

Both clients are Windows 2000, SP3, TDP V5.1.5


I have other TDP Clients working on both servers.


I guess I could try to un-install and reinstall, but it requires a few
reboots and too much down time for our customers.
I don't want to go thru all that if there is an easier way, and maybe that
won't work any way.

Any suggestions?


Deb Randolph














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