Obviously not, they lost the $$$ types with the licensing shuffles and now
the techie types with the abysmal support site.




-----Original Message-----
From: Bill Fitzgerald [mailto:wfitzger AT MHC DOT NET]
Sent: Friday, August 22, 2003 8:44 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: IBM is not eating their own dog food

Lets be truthful, IT really stinks as a support tool.
Does anyone actually like the site? I doubt it. IBM, in their rush to
control access to the software has destroyed a great support site and
replaced it with junk.

having to jump thru all of IBMs hoops and still not being able to find what
I need is my grievance. What they need is to go back to the site format that
Tivoli had. I cant even find a list of clients and what level of OS they
support......

Are you listening IBM????