Thanks for the feedback Andy,

I have also tried the -pick option but the files are not displayed for those
dates, but as I said when tried the same option using a TSM DB of a few days
back, I can get the files both thru GUI & pick options.

I will definitely open an incident log with IBM support, but can you think
of something else I can try in the meantime.???

Thanks & regards

-----Original Message-----
From: Andrew Raibeck [mailto:storman AT US.IBM DOT COM]
Sent: Tuesday, August 19, 2003 11:38 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Missing files - urgent help required


Can you retrieve the files from the command line interface using the -pick
option? If so, that would provide a circumvention.

While you certainly need to get your code levels up to date, I can not
think of any known bugs off the top of my head that are fixed in those
levels. I would strongly recommend that you open a problem with IBM
support on this.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




RAMNAWAZ NAVEEN <naveen.nr AT SBM.INTNET DOT MU>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
08/19/2003 00:05
Please respond to "ADSM: Dist Stor Manager"

        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Missing files - urgent help required


Hi,

I am currently facing quite a strange problem and I can't find a clue or
solution to it. Some .dbf files are archived on a daily basis and the
expiry
is set to NOLIMIT . The problem is that I was trying to do a retrieve for
a
specific date, I noticed that all files between 23/06/02 to 30/06/02 are
"MISSING" i.e  I cannot find them from the client GUI.

The volume is not deleted or destroyed and it can still be si still be
queried from the DB. But when I query the contents of the tape, the
archived
objects are still there. Furthermore, objects backed up to the same volume
after the 30/06/02 are still accessible from the cleint interface. One
more
thing, the first two days files (23 & 24 ) are not on this volume but on
another one but still not accessible.

These files were accessible last week, as i restored last week's TSM DB
and
was able to retrieve the files from the same volumes. When I query the
activity log with the search string bearing the volume name, there is
nothing to indicate that the volume status was altered or whatsoever.

All your sugestions and assistance to solve same will be highly
appreciated.
(Both TSM server version 5.1.11 & client 5.1.0.0

Help, Please.

Thanks.