I had this same issue. Do the following to correct the problem:

1) note the path where operational reporting is installed

2) use Add/Remove programs to uninstall it

3) reinstall to the original location and be sure to choose the Everyone
radio button during setup.


At 07:47 AM 8/18/2003 -0700, you wrote:

Been playing with this on a desktop and I get this message on all the
reporting tools if run on the scheduled time. I can right click and select
"refresh using current time" or "refresh using scheduled time" and it will
run. Anyone currently playing around with it seen this?





ERROR -- Custom Summary

-----------------------



ERROR - Failed to load custom summary template file default_mon.xml. RC: -4







TSM Operational Reporting - Version 5, Release x, Level x.-7



Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail:   gillg AT saic DOT com
Phone:  (858) 826-4062
Pager:   (877) 905-7154

Money is not the root of all evil - full backups are.

Isn't there considerable irony in conservatives persistently trying to
thwart conservation?