Antwort: TSM Operational Monitor
2003-08-18 10:57:57
Yes!
This happens to me too!
I sent a mail to emcollins AT us.ibm DOT com and received an immediate answer:
Hi Karsten,
Thanks for the feedback.
A handfull of people are seeing this bug but so far I have not been able
to
reproduce it. I have not seen the -1 return code yet but the few other
folks who see this are all getting the -4 return code and only when the
report or monitor runs as a service although it works interactively as
you've described.
The only work around at this point is to deselect the checkbox for the
custom summary section of your report and/or monitor. I'm working on
resolving the problem and will let you know when it's resolved.
It would help if you could send me the
TraceReportSvc.txt
LogReportSvc.txt
files from the c:\program files\tivoli\tsm\console_reporting (or wherever
it's installed). Information in your trace and log files may provide a
clue especially for the -1 return code.
Thanks!
Mike Collins
Tivoli Storage Product Architecture
-----
Mit freundlichen Grüssen / with regards
Karsten Hüttmann
----------------------------------------------------------
Karsten Hüttmann
c.a.r.u.s. Information Technology AG
Total Storage Solution Center
Bornbarch 9, 22848 Norderstedt, Germany
E-Mail: karsten.huettmann AT carus-it DOT com
Firma: +49.40.51435.3231
Mobil: +49.171.7634388
Fax: +49.40.51435.1111
http://www.storage.ibm.com/tssc/germany/carus.html
"Gill, Geoffrey L." <GEOFFREY.L.GILL AT SAIC DOT COM>
Gesendet von: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
18.08.2003 16:47
Bitte antworten an "ADSM: Dist Stor Manager"
An: ADSM-L AT VM.MARIST DOT EDU
Kopie:
Thema: TSM Operational Monitor
Been playing with this on a desktop and I get this message on all the
reporting tools if run on the scheduled time. I can right click and select
"refresh using current time" or "refresh using scheduled time" and it will
run. Anyone currently playing around with it seen this?
ERROR -- Custom Summary
-----------------------
ERROR - Failed to load custom summary template file default_mon.xml. RC:
-4
TSM Operational Reporting - Version 5, Release x, Level x.-7
Geoff Gill
TSM Administrator
NT Systems Support Engineer
SAIC
E-Mail: gillg AT saic DOT com
Phone: (858) 826-4062
Pager: (877) 905-7154
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