Re: Interesting LTO fault's symptom
2003-06-24 08:48:59
>Interesting. I have had an IBM 3584 library with (8) LTO1 drives, FC attached
>for over a year with no problem. Cleaning tape was installed initially and
>autoclean turned on on the library. Tape has not been used yet!. I backup
>nearly 700GB of data a day and make offsite copies. Don't do a lot of
>restores. I started with 100 tapes in system and now have 220.
>
>I remember a thread some months ago - maybe a year about cleaning. Everybody
>then commented that their cleaning tapes weren't getting used either.
Let's pursue some details to try to pin this down...
- The cleaning tape is an LTO type, with a volser prefix of "CLNI" or "CLNU"?
(Otherwise the library thinks of it as a data cartridge.)
- It was inserted using the procedure as documented in the 3584 manual?
- It resides in a normal data cell (not the Diagnostic Tape cell)?
- You have verified that Auto Clean is (still) activated?
If all of the above checks out, I would try following the manual's procedures
for removing a cleaning cartridge, and then reintroduce it, watching
particularly for a "Moving cleaning cartridge" message followed by
"Insertion of Cleaning Cartridges has completed". Then re-check Auto Clean
being active.
Manually perform a Clean Drive operation to assure that the library understands
the cleaning cartridge and that the function occurs.
If still nadda, have your CE upgrade the library microcode, as appropriate;
and the drives microcode, as they may be failing to signal that they need
cleaning.
Richard Sims, BU
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