> I also remember when it was possible to send feedback to the
Publications
> people to help improve the manuals: they enjoyed rapport with the
customers.
> Since early spring, however, a veritable Berlin Wall has been erected,
with
> customers left with nothing but a generic web feedback page with a data
> entry area little bigger than a postage stamp, and no response to
submissions
> through even that.

While we very little influence over the organization of the web site, we
did raise this issue internally and were able to get a concession on it.
If you go to the "Contact Tivoli" link
(http://www-3.ibm.com/software/tivoli/contact.html), you will see a link
for sending email regarding the pubs.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.