Re: ANS2604S and ANS1835E and Error 137 from AIX web client

Alain,

Try to remove TSM password, it is stored in /etc/security/adsm/TSM.PWD
(remove that file), then issue "dsmc" to enter a client session, and do
a "q fi" to oblige the client asking you for a new password : enter the
one you defined on server side, and you should be O.K.
My 2 cents ...

Arnaud

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
| Arnaud Brion, Panalpina Management Ltd., IT Group     |
| Viaduktstrasse 42, P.O. Box, 4002 Basel - Switzerland |
| Phone: +41 61 226 19 78 / Fax: +41 61 226 17 01       | 
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=



-----Original Message-----
From: Alan Bernier [mailto:ABlist AT EARTHLINK DOT NET] 
Sent: Monday, 19 May, 2003 20:04
To: ADSM-L AT VM.MARIST DOT EDU
Subject: ANS2604S and ANS1835E and Error 137 from AIX web client


problem - getting ANS2604S and ANS1835E and Error 137 from AIX web
client

Running tsm 422 under aix 433
The aix 433 system is also a b/a client with Admin rights on itself A
selective backup on the aix client via local dsmc is successful

Then added "passwordaccess generate" to the aix client dsm.sys

Then tried using web interface on same aix client and got the following
error
    ANS2604S - the web client was unable to authenticate with the server
And, the dsmwebcl.log has the following messages associated with the
ANS2604S
    05/19/03   10:42:09 (dsmagent) ANS1835E PASSWORDACCESS is GENERATE,
but password needed for server 'TSMADLAN'.
    05/19/03   10:42:09 (dsmagent) Either the password is not stored
locally, or it was changed at the server.
    05/19/03   10:42:10 (dsmagent) Authentication failure
And, the dsmerror.log also has the following messages associated with
the ANS2604S
    05/19/03   10:42:09 ANS1835E PASSWORDACCESS is GENERATE, but
password needed for server 'TSMADLAN'.
        Either the password is not stored locally, or it was changed at
the server.
    05/19/03   10:42:09 sessOpen: Error 137 from signon authentication.
    05/19/03   10:42:10 Authentication failure

Then tried running a selective backup with "passwordaccess generate"
still in dsm.sys. The selective backup on the same aix client via local
dsmc is unsuccessful as follows:
    tsm> selective /usr/local/tsmADLAN/dsm.sys
    Node Name: SPF1N1E.ADLITTLE.COM
    ANS1503E Valid password not available for server 'TSMADLAN'.
    The administrator for your system must run TSM and enter the
password to store it locally.
    Selective Backup function invoked.
    ANS1503E Valid password not available for server 'TSMADLAN'.
    The administrator for your system must run TSM and enter the
password to store it locally.

Updating the password via the "update node" command did not help. It
seems that the client password is not being stored locally, causing the
aix web client to fail authentication.

Any suggestions will be appreciated.