Andy, Dave, Del, other IBM TSM engineers lurking here,
As you can probably see, the way your product is being managed is completely
ridiculous. The inmates have taken over the asylum and they are attempting
to ruin it for all of us. It is way past time for someone with more than a
little brain to step into this and fix it once and for all. Clearly, those
of us on the outside have no chance but surely someone within can.
Never mind existing customers. We're pretty much stuck (not completely, but
enough so you can sleep on us a bit). But new customers get a load of the
pricing crap and they run to other products. This endangers your future
business and therefore your future existence.
And this is just on the buying side of the equation. You should see what
those of us on the selling side have to deal with. My biggest competition
selling TSM is not Veritas or Legato. It is dumb ass Tivoli sales reps that
haven't figured out that we are not the enemy. IBM has made us look like
the enemy through inconsistent application of license credit to IBM sales
reps. Why a rep who has nothing to do with a sale would get credit in the
first place has always been a mystery to me, but that's the way it works.
And since it does not matter how many times we count a license for credit,
why not count it a couple of more times to make sure that we keep sight of
the enemy? I am sure that this behavior effects what happens to end-users
as well. It has to. Territory wars are never good for anyone but the
competition. Did I mention that the competition is VERITAS and LEGATO, not
OTHERS SELLING TSM?!!! GEEZ!
Stupid? Completely freaking stupid. Can you tell that I'm a bit incensed
by this? If you had a crappy product I would be looking forward to your
demise. But you don't and I'm not. I am, however, looking forward to the
loud popping noise indicating the sudden removal of your collective heads
from your collective ... Don't get me started!
We'll now return to your regularly scheduled program.
Kelly, who is suffering from jet lag in Holland.
Kelly J. Lipp
CFO/VP Engineering
STORServer, Inc.
485-B Elkton Drive
Colorado Springs, CO 80907
www.storserver.com
719-266-8777
Fax: 719-266-5576
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Prather, Wanda
Sent: Wednesday, May 14, 2003 9:23 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: new TSM Client Pricing
It's worse than that. The last 2 times our maintenance has come up for
renewal, it has taken OVER SIX MONTHS to get the price quotes worked out,
because first we're IBM under Passport Advantage, then we're abandoned to
Tivoli, who refuses to participate in Passport Advantage and then they have
to figure out how to convert our licenses to TMP pricing, but then they do
participate in Passport Advantage but this year we're IBM again, and now
they have to figure out how to convert us back to Passport Advantage under
new pricing with metrics that are completely different from the last
go-round, and by the way did I mention that some of our TSM servers qualify
for GSA pricing and some don't? And we get to deal with the same crap on
other formerly-ibm-then-tivoli-then-IBM products like Netview? And that it
has been suggested MORE THAN ONCE here that we drop any Tivoli products,
period, because the licensing is impossible to deal with?
-----Original Message-----
From: Kelly J. Lipp [mailto:lipp AT STORSOL DOT COM]
Sent: Wednesday, May 14, 2003 11:11 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: new TSM Client Pricing
So perhaps the best approach is to call enough different people at Tivoli
until a slender majority of votes in your favor and then buy... Clearly,
the CPUs are created differently is the answer you want. Or, you want the
workstation pricing for all CPUs and CPU is a CPU.
Did I mention how whacked this is?
Kelly J. Lipp
CFO/VP Engineering
STORServer, Inc.
485-B Elkton Drive
Colorado Springs, CO 80907
www.storserver.com
719-266-8777
Fax: 719-266-5576
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Prather, Wanda
Sent: Tuesday, May 13, 2003 11:36 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: new TSM Client Pricing
We've been told BOTH, that it matters whether it's a desktop or a server,
and that it doesn't. By different Tivoli people :>(.
-----Original Message-----
From: David E Ehresman [mailto:deehre01 AT LOUISVILLE DOT EDU]
Sent: Tuesday, May 13, 2003 1:23 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: new TSM Client Pricing
We were told yesterday that a processor is a processor. That it doesn't
matter whether the client runs on a desktop or a server, just how many
processors are being used in the box.
>>> kleinr AT EXCHANGE.NIH DOT GOV 05/13/03 01:10PM >>>
I was speaking with our TSM sales rep earlier today about ordering TSM
client software upgrades. She said that as of this past January, a
factor
in the pricing of a client software license is whether or not the
client is
a server or a desktop and, if a server, how many cpus it has. Has
anyone
else heard anything about this?
Thanks.
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