From: Mark Hayden [mailto:MHayden AT EPA.STATE.IL DOT US] 
> Hello again, I have ran into a problem with NetWare 5.1 
> restores and retrieval. We just added a Service pack called 
> E-Directory 8.62 sp3a, which deals with updating NDS to the 
> newest version as well as communication,LDAP,SLP and Schema 
> extensions, and more... Since this time our restores have 
> been hot and miss at best, sometimes restoring and then 
> sometimes not. The big problem has been that I have been 
> trying to retrieve a NetWare Grpwise E-mail post office from 
> archive. It just sits there and never does call for a tape to 
> be brought back from offsite. The last time I let it run for 
> about an hour and a half, and the client itself started to 
> give error messages down the console screen ( TSA500.nlm 
> directory path not found ). At this point it started to give 
> me some errors in the actlog, which is attached below. If i 
> attemp to retrieve or restore smaller amounts of data, it 
> seems to work, but very slow in response time...restored 3 
> files that I had just backed up, and it took 19 min. This 
> does not seem to affect our Unix clients at all. Has anyone 
> had this issue, and I'm not a Netware Admin, so not sure on 
> the Sp itself...Please advise

The problem seems pretty obvious. A Netware service pack is added, and
then your backups become unreliable.

Assuming that you've done proper change control, check the versions of
TSA and SMDR that you're currently running vs. the versions that were
running prior to the service pack install. I'll bet you'll find a
change. If there was a change, see if you can backrev TSA and SMDR to
the levels they were prior to the upgrade.

--
Mark Stapleton (mark.stapleton AT berbee DOT com)