ADSM-L

TSM crash with: ANR9999D

2003-03-10 14:11:35
Subject: TSM crash with: ANR9999D
From: Chris Murphy <cmurphy AT IDL.STATE.ID DOT US>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 10 Mar 2003 12:12:18 -0700
Greetings all!

Environment: TSM V 5.1.1.0 on Win2k SP3

While check on this AM's processes and such, one of our ITSM boxes crashed.
This was the only error I saw that showed up in the NT event log:

Event Type:     Error
Event Source:   ADSMServer
Event Category: None
Event ID:       27
Date:           3/10/2003
Time:           10:46:55 AM
User:           N/A
Computer:       xxxxxxxxx
Description:
TSM Server Diagnostic: ANR9999D: ADSM Exception Information: file =
pkthread.c, line = 2061,Code = c0000005, Address = 1042ecdc
Attempt to read data at address ceaa000~

Searched ADSM.ORG and found one other person having this error back in the
ADSM 3.7 days, but noone replied back apparently.  Time to call support?
Other ideas?

This box has been rock-stable for months and has never crashed before.  No
majors changes have been made to it in several weeks.  I *think* migration
was running when it crashed.

TIA!

Chris Murphy
IT Network Analyst
Idaho Dept. of Lands
Office: (208) 334-0293
cmurphy AT idl.state.id DOT us

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