ADSM-L

Re: Another missing file

2003-02-20 16:30:02
Subject: Re: Another missing file
From: Fred Johanson <fred AT MIDWAY.UCHICAGO DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 20 Feb 2003 15:26:41 -0600
You're right.  He called back a few minutes ago.  His statement?  "You
asked if I was root and I said yes; I wasn't."  So I spend a few hours
dealing with his mistake.



At 04:11 PM 2/20/2003 -0500, you wrote:
>I got a call from a substitute sysadmin who can't find a file.  I can see
>the file in the DB and by "dsmc -virualnodename q ba".  It's an AIX 4.3.3
>box with TSM 5.1.1.0.  All attempts to restore end in either, "NO objects
>found", "Destination space unavailable', or "Invalid destination file
>spec".   I can't see what he's doing wrong.

The problem is described in the phrase "substitute sysadmin", who is
unfamiliar with the whole.  Most likely, the person is trying to access
the files from a Unix account which lacks permission to access them.
Start with that.  Have them show you the details of what they are doing.

  Richard Sims, BU

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