Andy,

please do not assume its personal to you - you just brought the bad news,
not created them.
Actually those web folks (not we) ought to submit in this case a long list
of requests for doc-updates. Each book contains the "hard to redirect"
address. I would bet some other books have already been submitted for
publishing and also contain the wrong address. At least my docs for ITSM
5.1 contain it (and are less than a year old).
Why is so hard to redirect this address for a year or two before
discontinuing it?! Or IBM is losing control over tivoli.com domain?
Regarding Steve's recent post I will not throw all the mud on developers.
But for sure can complain about management of tivoli.com to ibm.com
transition (despite all help and communications from Luiz Nevarez).

Zlatko Krastev
IT Consultant






Andrew Raibeck <storman AT US.IBM DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
18.02.2003 00:19
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Re: Tivoli pubs email address evaporated


Richard,

The folks who maintain the web site indicate that the pubs AT tivoli DOT com
address is gone, and emails will not be redirected. Instead, customers can
provide feedback via the following site:

   http://www.ibm.com/software/tivoli/contact.html

Pick the "tivweb AT us.ibm DOT com" address and send your feedback there.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.eyebm DOT com (change eye to i to reply)

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
----- Forwarded by Andrew Raibeck/Tucson/IBM on 02/17/2003 15:14 -----


Andrew Raibeck
02/13/2003 08:49


        To:     "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
        cc:
        From:   Andrew Raibeck/Tucson/IBM@IBMUS
        Subject:        Re: Tivoli pubs email address evaporated


Richard, I've forwarded your note to the pubs folks.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.eyebm DOT com (change eye to i to reply)

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




Richard Sims <rbs AT BU DOT EDU>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
02/13/2003 08:44
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Tivoli pubs email address evaporated



Could someone in IBM/Tivoli fix this gross error...

The front of each TSM manual says to send feedback to  pubs AT tivoli DOT com
I tried that twice this morning and got:

  ... while talking to smtp2.tivoli.com.:
  >>> RCPT To:<pubs AT tivoli DOT com>
  <<< 553 sorry, that domain isn't in my list of allowed rcpthosts
(#5.7.1)
  550 pubs AT tivoli DOT com... User unknown

This was manually verified:

  10:12:07 acsn05 [~] nc smtp2.tivoli.com 25
  220 smtp2.tivoli.com ESMTP
  helo foobar
  250 smtp2.tivoli.com
  mail from: <rbs AT bu DOT edu>
  250 ok
  rcpt to: <pubs AT tivoli DOT com>
  553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)
  quit
  221 smtp2.tivoli.com

This obviously needs to be investigated by Tivoli, both to fix it and find
out
what procedures are awry to allow such a thing to happen.

  thanks, Richard Sims, Boston University Office of Information Technology