ADSM-L

Re: volume won't mount

2003-01-17 12:53:40
Subject: Re: volume won't mount
From: David Longo <David.Longo AT HEALTH-FIRST DOT ORG>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 17 Jan 2003 12:49:14 -0500
Most likely there is a physical problem with this volume.
Do a "q vol xxxxxx f=d" and see if there are any errors on it.
If this problem happened within your actlogretention,
then query actlog back that many days and search for
volname and see if there was an error with it.

Physically examine cartridge.  Slide open the little door
and see if the leader pin is in normal position as another
cartridge.  If not, you may be able to gently nudge it
back in place and then try mounting.

David Longo

>>> PFord AT STENTOR DOT COM 01/17/03 11:55AM >>>
I have a volume that won't mount in my library.  TSM seems to think that it 
knows the volume as q vol, q libvol, and show slots all return the same 
information about the volume, with it in our 3584 library.  The volume is 
ReadOnly and not in an error state.  However, when I try to restore data from 
the volume, it will not mount and I get the error:  

01/16/2003 12:02:20  ANR8304E Time out error on drive GENDRV_TAPE3 (\\.\TAPE3) 
in library LB0.1.0.2.
01/16/2003 12:02:46  ANR1401W Mount request denied for volume XXXXXX - mount 
failed.

Does anyone know why this would not be able to mount, despite TSM appearing to 
have the volume in the library?  Why is this request denied?  

Thanks!
Peter

    Peter Ford
    System Engineer

    
Stentor, Inc.
 5000 Marina Blvd, 
 Brisbane, CA 94005-1811  
 Main Phone: 650-228-5555
 Fax: 650 228-5566 
 http://www.stentor.com 
 pford AT stentor DOT com 



"MMS <health-first.org>" made the following
 annotations on 01/17/2003 12:50:41 PM
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