Zlatko,

The web site is a huge improvement over the old site in many ways.
APAR search capabilities, KB articles, Device compatibility, PMR
generation and much, much more.

The site is in fact 24x365, and serving the TSM
community more than ever before. It is a much more powerful web
site that requires time for the user to explore and bookmark
the many tools provided.

The new site is very much like the old site...on Steroids!

Sam Giallanza

----- Original Message -----
From: "Zlatko Krastev/ACIT" <acit AT ATTGLOBAL DOT NET>
To: <ADSM-L AT VM.MARIST DOT EDU>
Sent: Thursday, January 02, 2003 12:36 PM
Subject: Re: Link to TSM Clients


> If you follow links in right order you still can get out of IBM site's
> mess:
> Tivoli support "to be discontinued" site (http://www.tivoli.com/support)
> --> Tivoli Storage Manager or Storage products?
(http://www.tivoli.com/support/storage_mgr/tivolimain.html)
> --> "... IBM Online Software Support site on IBM.com"
(http://www.ibm.com/software/support/)
> --> "By category:       Systems Management & Tivoli"
(http://www-3.ibm.com/software/sysmgmt/products/support/)
> --> "Visit a Product Specific Support Page:       IBM Tivoli Storage
Manager"
>
(http://www-3.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageMana
ger.html)
> --> "Self help -> Downloads"
(http://www-1.ibm.com/support/search.wss?rs=663&tc=SSGSG7&dc=D400&rankprofil
e=8)
> --> "Choose a category:        Client"
> After selection of OS platform and login, the links point to the plain old
> ftp-site:
>
ftp://service.boulder.ibm.com/storage/tivoli-storage-management/maintenance/
client/<version>/<platform>/.../
>
>
> <Disappointment>
> To "make easier" to navigate the site you have to follow twice more links
> than before.
>
> Sometimes you may get the not-so-funny message:
> "Your request can't be processed now,please try again later.
> sorry for the inconvenience!!"
>
> During this conversion "tivoli.com --> ibm.com" and all that
> "web-consolidation" the whole web content become rather messy. Not to
> mention in the past I was able to visit the site using browser without
> JavaScript or "cookies". I remember recent post about Microsoft (?!?)
> Internet Explorer being the *only* browser "supported" by ibm.com !!!
>
> I thought IBM is making or claiming to make reliable, high-performance and
> high-availability products. If their own site is not 24x365 how they do
> expect from customers to believe the products are suitable for
> "e-Business" as claimed?!?
> </Disappointment>
>
>
> Zlatko Krastev
> IT Consultant
>
>
>
>
>
>
> Jane Bamberger <jane.bamberger AT BASSETT DOT ORG>
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> 02.01.2003 21:01
> Please respond to "ADSM: Dist Stor Manager"
>
>
>         To:     ADSM-L AT VM.MARIST DOT EDU
>         cc:
>         Subject:        Link to TSM Clients
>
>
> Hi,
>
> does anyone have the new link on the IBM site for the clients? I have
> spent
> about 1 1/2 going around in circles and have not found them!
>
> Jane
> %%%%%%%%%%%%%%%%%%%%%%
> Jane Bamberger
> IS Department
> Bassett Healthcare
> 607-547-4750
>