Steven,

1. Make sure "MOUNTWait" is set to "Yes".
       TDPEXCC QUERY TDP
   will show the value.
   Set it with:
       TDPEXCC SET MOUNTWAIT=YES

2. Make sure there is available
   storage on the TSM Server to
   hold the backup of the IS.
   You may need to make sure there is a tape
   available in the storagepool that can satisfy the backup.

Thanks,

Del

----------------------------------------------------

Del Hoobler
IBM Corporation
hoobler AT us.ibm DOT com

- Never cut what can be untied.
- Commit yourself to constant improvement.

===============================================================

> TSM Server = AIX 4.3.3/TSM 4.2, 3494 Tape Library, 3590 type drives
> TDP Client = WinNT 4.0, TSM Client 4.2, TDP Version
>
> Getting this error in the Server Activity log:
>
> 12/15/02   22:01:25      ANE4993E (Session: 139502, Node: MAILJAXEX)  TDP
> MSExchgV2
>                           NT ACN3502 TDP for Microsoft Exchange: full
backup
> of
>                           Information Store from server MAILJAX failed,
rc =
> 418.
>
> 12/15/02   22:01:25      ANR2579E Schedule FUL_EXH_BACKUP_2200 in domain
> ADT_NT for
>                           node MAILJAXEX failed (return code 402).
>
>
> Got this message from the client log:
>
> 12/15/2002 22:01:25 ANS1309W (RC9)    Requested data is offline