ADSM-L

Re: StorageTek L700E library & TSM question

2002-11-05 11:44:13
Subject: Re: StorageTek L700E library & TSM question
From: tsmadmin account for Excaliber Business Solutions <tsmadmin AT VODACOM.CO DOT ZA>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 5 Nov 2002 18:43:32 +0200
Sorry, did not see you're SCSI based and not using ACSLS. Nonetheless we do
experience L700 moments where
cap processing cause problems in ACSLS and tape drive access. Severe
problems at this stage.

Campbell
Origin>-----Original Message-----
Origin>From: Spearman, Wayne [mailto:wmspearman AT NOVANTHEALTH DOT ORG]
Origin>Sent: Tuesday, November 05, 2002 5:46 PM
Origin>To: ADSM-L AT VM.MARIST DOT EDU
Origin>Subject: Re: StorageTek L700E library & TSM question
Origin>
Origin>
Origin>Hi Tim,
Origin>Thanks for the reply. At your next opportunity could you
Origin>confirm whether the
Origin>robot inventories the CAP when you insert a tape in it
Origin>and whether this is
Origin>done before the checkin command is issued?
Origin>
Origin>You help is greatly appreciated,
Origin>Wayne
Origin>
Origin>-----Original Message-----
Origin>From: HEMPSTEAD, Tim [mailto:Tim.HEMPSTEAD AT READING.SEMA.SLB DOT COM]
Origin>Sent: Tuesday, November 05, 2002 10:36 AM
Origin>To: ADSM-L AT VM.MARIST DOT EDU
Origin>Subject: Re: StorageTek L700E library & TSM question
Origin>
Origin>
Origin>We have a L700 with TSM on AIX and we just put the tapes
Origin>in the CAPs and
Origin>then do a checkin from bulk and then reply to the
Origin>request as per normal.
Origin>Incidentally we also had major problems with our L700
Origin>like Robin has had
Origin>below.  I don't know if it would help but you could try
Origin>redefining the
Origin>library device (lb0) and see if recreating that makes
Origin>any difference.
Origin>
Origin>Tim
Origin>
Origin>
Origin>-----Original Message-----
Origin>From: Robin Sharpe [mailto:Robin_Sharpe AT BERLEX DOT COM]
Origin>Sent: 05 November 2002 15:16
Origin>To: ADSM-L AT VM.MARIST DOT EDU
Origin>Subject: Re: StorageTek L700E library & TSM question
Origin>
Origin>
Origin>Sounds like there is something wrong with your library.
Origin>We have an HP
Origin>20/700, which is a rebadged STK L700.  I'm pretty sure
Origin>the robot does look
Origin>at the CAP when we put tapes in without being prompted
Origin>by TSM.  We
Origin>definitely see tapes in there on the web interface, and
Origin>checkins work as
Origin>expected.  Do you have one CAP or two?  We have two, and
Origin>it always goes to
Origin>CAP B (the one on the right) first, for everything.  We
Origin>have another 20/700
Origin>at our west coast location, and they have had lots of
Origin>problems with it...
Origin>mostly robot/barcode related.  Many parts were replaced.
Origin> They went
Origin>back-level in firmware to match us.  They finally got it
Origin>stable, but it
Origin>required many months and intensive involvement of HP
Origin>"top gun" CE.  We
Origin>started with TSM 4.1 & upgraded to 5.1 on HP-UX server,
Origin>and the 20/700
Origin>worked fone on both (there were new drivers in 5.1 for HP-UX).
Origin>
Origin>Robin Sharpe
Origin>Berlex Labs
Origin>
Origin>
Origin>
Origin>                    "Spearman, Wayne"
Origin>                    <wmspearman@NOVANTH
Origin>                    EALTH.ORG>          To:
Origin>ADSM-L AT VM.MARIST DOT EDU
Origin>                    Sent by: "ADSM:     cc:
Origin>                    Dist Stor Manager"  Subject:
Origin>                    <[email protected]
Origin>StorageTek L700E library &
Origin>TSM question
Origin>                    DU>
Origin>
Origin>
Origin>                    11/05/02 10:00 AM
Origin>                    Please respond to
Origin>                    "ADSM: Dist Stor
Origin>                    Manager"
Origin>
Origin>
Origin>
Origin>
Origin>
Origin>Hi All,
Origin>We have a new STK L700e LTO tape library attached to a
Origin>new AIX TSM server.
Origin>We are not running ACLS on the library. I can't get the
Origin>library to accept
Origin>tapes via the Cartridge Access Point (CAP). We open the
Origin>door, place a tape
Origin>in the slot, close the door, and run the checkin command
Origin>specifying BULK.
Origin>The process ends in a failure. The robot never looks at the CAP.
Origin>
Origin>When we put the tape in the CAP, the robot never
Origin>inventories the CAP. I find
Origin>this odd as our IBM 3494 tape libraries always check the
Origin>CAP when the door
Origin>is opened to see what has happened. STK support says
Origin>their library doesn't
Origin>do this. STK support says TSM has to tell the robot to
Origin>go check the CAP. I
Origin>can't find anything in the TSM books that supports this.
Origin>The STK web GUI
Origin>never shows tapes in the CAP either.
Origin>
Origin>Can anyone help with this dilemma?
Origin>
Origin>Thanks,
Origin>
Origin>Wayne Spearman
Origin>Information Technology - Software Systems Engineer
Origin>Novant Health - Central Services
Origin>Charlotte, NC
Origin>Phone:  704-384-7019
Origin>Fax:      704-316-9936
Origin>email:    wmspearman AT novanthealth DOT org
Origin>
Origin>
Origin>
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Origin>
Origin>
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Origin>NOVANT HEALTH INC.
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Origin>information contained
Origin>herein may include trade secrets or privileged or
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Origin>information. Unauthorized review, forwarding, printing, copying,
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