ADSM-L

Re: StorageTek L700E library & TSM question

2002-11-05 10:43:54
Subject: Re: StorageTek L700E library & TSM question
From: "Tait, Joel" <Joel.Tait AT CCRA-ADRC.GC DOT CA>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 5 Nov 2002 10:08:12 -0500
Hi,

I had a similar problem; I have to update the firmware of the bridge because
of a SCSI command that was not handled by that version.

JET


 -----Original Message-----
From:   Spearman, Wayne [mailto:wmspearman AT NOVANTHEALTH DOT ORG]
Sent:   November 5, 2002 10:00 AM
To:     ADSM-L AT VM.MARIST DOT EDU
Subject:        StorageTek L700E library & TSM question

Hi All,
We have a new STK L700e LTO tape library attached to a new AIX TSM server.
We are not running ACLS on the library. I can't get the library to accept
tapes via the Cartridge Access Point (CAP). We open the door, place a tape
in the slot, close the door, and run the checkin command specifying BULK.
The process ends in a failure. The robot never looks at the CAP.

When we put the tape in the CAP, the robot never inventories the CAP. I find
this odd as our IBM 3494 tape libraries always check the CAP when the door
is opened to see what has happened. STK support says their library doesn't
do this. STK support says TSM has to tell the robot to go check the CAP. I
can't find anything in the TSM books that supports this. The STK web GUI
never shows tapes in the CAP either.

Can anyone help with this dilemma?

Thanks,

Wayne Spearman
Information Technology - Software Systems Engineer
Novant Health - Central Services
Charlotte, NC
Phone:  704-384-7019
Fax:      704-316-9936
email:    wmspearman AT novanthealth DOT org



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