well have had a few minutes to check out the NEW website and I will say this,

It is an obvious ploy by IBM to force TSM users to register with them to be 
able to download and updates/fixes. 

http://www-3.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html

go there 
select  Downloads under self help

notice on the displayed page that it is now ITSM not TSM. 

Select any "ptf"  and you will be asked to sign in. 

Thank goodness the ftp site works 

and if you go to 
http://www.tivoli.com/support/storage_mgr/servers.html 
and select link to old page, you can get to the old html support download page. 

This is another one of IBMs NOT so swift ideas......


>>> hoobler AT US.IBM DOT COM 10/23/02 03:49PM >>>
> The new IBM/Tivoli Storage Manager pages are now Circular, and have been
> that way for days.
>
> We RELY on the web pages to do client downloads.
> DOES ANYBODY KNOW who we can call to get this mess straigtened out?!?
>
> I've had people from Tivoli asking ME how to get to the downloads page -
> THIS IS STUPID AND INCONSIDERATE OF THE CUSTOMERS AND INTERFERES WITH THE
> SALE AND SUPPORT OF THIS PRODUCT.
>
> WHY don't you ever ask WHAT YOUR CUSTOMERS NEED BEFORE screwing with this
> stuff?!?

I wanted to let everyone know that the parties controlling this
have been notified and they are currently looking into the issue.

The migration from tivoli.com to ibm.com has been a large effort
and some things are obviously not quite right yet.

We are sorry for any problems this has caused you.

Thanks,

Del

----------------------------------------------------

Del Hoobler
IBM Corporation
hoobler AT us.ibm DOT com 

- Never cut what can be untied.
- Commit yourself to constant improvement.