ADSM-L

Re: NT cilent error message

2002-10-13 13:38:09
Subject: Re: NT cilent error message
From: Mario Behring <mariobehring AT YAHOO DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Sun, 13 Oct 2002 10:36:58 -0700
Andy,

The error occurs during a backup operation. The TSM services started at
the NT client are these:

=> TSM Scheduler
=> TSM Client Acceptor

There are two more services there, but they are not started: TSM Sql
Scheduler and TSM Remote Client ...

Below is the result of a q session at the Web interface:

410 Tcp/Ip IdleW    0 S  190.5 K  69.8 K Node  WinNT   MERCK107F

411 Tcp/Ip RecvW    0 S    1.0 K   1.3 G Node  WinNT   MERCK107F

769 HTTP   Run      0 S        0       0 Admin WebBrowser ADMIN


It is stopping around 1.3GB (???!!) everytime and the dsmsvc stops.

Please help.

Thanks.

Mario


--- Andrew Raibeck <storman AT US.IBM DOT COM> wrote:
> Which client component are you running? Command line interface?
> Scheduler
> service? GUI?
>
> Regards,
>
> Andy
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Development
> Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> Internet e-mail: storman AT us.eyebm DOT com (change eye to i to reply)
>
> The only dumb question is the one that goes unasked.
> The command line is your friend.
> "Good enough" is the enemy of excellence.
>
>
>
>
> Mario Behring <mariobehring AT YAHOO DOT COM>
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
> 10/13/2002 10:01
> Please respond to "ADSM: Dist Stor Manager"
>
>
>         To:     ADSM-L AT VM.MARIST DOT EDU
>         cc:
>         Subject:        NT cilent error message
>
>
>
> Hi list,
>
> I am getting the following error on a NT running TSM client 5.1.1.0
> during
> a backup operation:
>
> 'The instruction at "0x004844a2" referenced memory at "0x00000012". The
> memory could not be "read".'
>
> Please notice that the error always occurs when the backup reaches 1.2GB
> or 1.3GB of backed up data. The backup size is 2.7GB for this particular
> operation.
>
> Also, there is an error at the dsmerror.log at this client saying that
> the
> system cannot handle TCPBUFSIZE 256 and telling to put it to 63. I have
> already done that, but the memory error remains.
>
> Does anybody know what this is about ?
>
> Any help is apreciated.
>
> Thanks.
>
> Mario Behring
> IT Consultant
>
>
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