What does you dsmerror.log file say.  It could have nothing to do with
Norton and simply be unable to back up files that NT normally has a hold of.
You may need to insert some exclude statements into your .opt file to remedy
this issue.



-----Original Message-----
From: Schwartz, Paul E. [mailto:Paul.Schwartz AT HONEYWELL DOT COM]
Sent: Wednesday, October 02, 2002 11:05 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: TSM on NT 4.0 w/Norton


I am looking for help using TSM 4.2.1.20 with Norton Anti-Virus Corporate
Edition v7.6.  I have recieving Event Viewer Error Messages: ID 4099
ANS4987E Error processing "server name": the object is in use by another
process.

This in turn reports a Failed Backup.  Can anyone tell me what to do about
this?  None of my NT servers are able to be backed up.

Thanks

Paul Schwartz
IBM Global Services at Honeywell
Phone: 913-712-5458
Fax: 913-712-1345
Pager: 1-800-946-4646 pin 1458670