Hi Peter;

I am Running "Norton Anti Virus Corporate Edition."
              Program Version: 7.60.926
              Scan Engine:     4.1.0.15

This client is a file server and there is not much else running.

The dsm.opt file looks like this:

COMMMETHOD TCPIP
TCPBUFFSIZE 63
TCPNODELAY YES
TCPWINDOWSIZE 32
TCPPORT 1500
TCPSERVERADDRESS 10.0.0.7
REPLACE PROMPT
PASSWORDACCESS GENERATE
EXCLUDE "e:\...\*.*"
EXCLUDE "d:\...\*.*"
EXCLUDE "c:\...\*.*"
EXCLUDE "*:\...\EA DATA. SF"
EXCLUDE "*:\IBMBIO.COM"
EXCLUDE "*:\IBMDOS.COM"
EXCLUDE "*:\MSDOS.SYS"
EXCLUDE "*:\IO.SYS"
EXCLUDE "*:\...\cache\*.*"
EXCLUDE "*:\...\recycler"
EXCLUDE "*:\...\Temporary Internet Files\*.*"
EXCLUDE "*:\...\SYSTEM32\CONFIG\...\*.*"
EXCLUDE "*:\...\Profiles\...\ntuser.dat*"
EXCLUDE "*:\...\pagefile.sys"
EXCLUDE "c:\winnt\profiles\...\*.*"
INCLUDE "c:\winnt\system\...\*.*" 
INCLUDE "c:\winnt\system32\...\*.*" 
INCLUDE "c:\winnt\*.*" 
INCLUDE "D:\TIVOLI\TSM\BACLIENT\dsm.opt"
INCLUDE "D:\EDI\...\*.*" 
INCLUDE "D:\SHARED\...\*.*"
INCLUDE "E:\HOME_DIR\...\*.*"
DOMAIN C:
DOMAIN D:
DOMAIN E:
ERRORLOGRETENTION 5
SCHEDLOGRETENTION 7


Thanks and regards;

Hussein A.


-----Original Message-----
From: Pétur Eyþórsson [mailto:peddi AT ITN DOT IS]
Sent: Wednesday, September 18, 2002 11:56 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: dsmcsvc.exe will not die


yes i have had some problems with Anti-virus programs.
But is almost impossible to say what caused it there can be so mutch.
What kind of applications are running on your TSM Client?
What version, maintenance, fix and patch is the Client you are using?
What kind of configurations are you using in your dsm.opt file?




Kvedja/Regards
Petur Eythorsson
Taeknimadur/Technician
IBM Certified Specialist - AIX
Tivoli Storage Manager Certified Professional
Microsoft Certified System Engineer

peddi AT itn DOT is

 Nyherji Hf              Simi TEL: +354-569-7700
 Borgartun 37            105 Iceland
 URL:                    http://www.nyherji.is


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
Hussein Abdirahman
Sent: 18. september 2002 14:34
To: ADSM-L AT VM.MARIST DOT EDU
Subject: dsmcsvc.exe will not die


Hello All;

I have a win2k client that its backup fails and the dsmsvc.exe process
seems to consume  a lot of CPU. 40-50% even when there is no backup running.

I can not kill this process with the "kill -f PID" command or through the
task manager.
Stopping the service would not stop it either.

The dsmerror.log contains the following.

09/18/2002 07:33:04 cuConfirm: Received rc: -50 trying to receive
ConfirmResp verb
09/18/2002 07:33:04 ANS1809W Session is lost; initializing session reopen
procedure.
09/18/2002 07:33:05 ANS1809W Session is lost; initializing session reopen
procedure.
09/18/2002 07:33:20 ANS1810E TSM session has been reestablished.
09/18/2002 07:33:21 ANS1005E TCP/IP read error on socket = 844, errno =
10035, reason : 'A non-blocking socket operation could not be completed
immediately.'.
09/18/2002 07:33:21 ANS1809W Session is lost; initializing session reopen
procedure.
09/18/2002 07:33:22 ANS1809W Session is lost; initializing session reopen
procedure.
09/18/2002 07:33:37 ANS1810E TSM session has been reestablished.



Any suggestions on the cause and the cure of this?




Environment:
Client:
Windows 2000 SP2 (contains a shared drive) Which is, looking the scheduler
log, where the backup hangs.
TSM client version is 5.1.1.0


Server;
AIX 4.3.3.0 ML10
TSM version 5.1.1.0


TIA and regards;

Hussein M. Abdirahman
UNIX Administrator
IrwinToy LTD