ADSM-L

Re: Backup Schedule Crashing for TSM client 4.1.2.18

2002-08-16 19:01:26
Subject: Re: Backup Schedule Crashing for TSM client 4.1.2.18
From: Andy Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 16 Aug 2002 18:37:11 -0400
Off-hand I am not sure why you are seeing what you are seeing; but I would
recommend going to the 4.2.2.0 client, and see if that makes any
difference. If it still crashes, then please provide the address where TSM
is crashing.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.eyebm DOT com (change eye to i to reply)

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.




Sung Y Lee/Austin/IBM@IBMUS
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
08/16/2002 14:10
Please respond to "ADSM: Dist Stor Manager"


        To:     ADSM-L AT VM.MARIST DOT EDU
        cc:
        Subject:        Backup Schedule Crashing for TSM client 4.1.2.18



Hello TSM administrators,

Has anyone seen this happening?

when I do "q event *  * " status shows up as " ? " for scheduled backup
node. I see this on selected few nodes.  Both happening to WinNT and
Windows 2000 client boxes.

In dsmsched.log it has

08/16/2002 01:36:05 ANS1448E An error occurred accessing NTFS security
information

 in dsmerror.log   contains bunch of these messages

08/16/2002 01:36:04 Attempt to free unknown pointer. Addr 009938B4, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009938B4, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009A05E8, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009A05E8, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009A05E8, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009A05E8, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009A05E8, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009A05E8, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009A05E8, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009A05E8, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009A05E8, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009A05E8, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009A05E8, File
ntfileio.cpp, Line 7320
08/16/2002 01:36:05 Attempt to free unknown pointer. Addr 009A05E8, File
ntf

Client version:
Platform: WinNT
Client OS Level: 5.00
Client Version: Version 4, Release 1, Level 2.18

Server version:
Storage Management Server for AIX-RS/6000 - Version 4, Release 1, Level
5.0
running AIX 4.3.3

Examined the permission for the drive, it's set to full everyone.   Also
this occures sometimes.
Thank you in advance for your assistance.

Sung Y. Lee
E-mail  sunglee AT us.ibm DOT com

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