Try increasing your IdleTimeOut setting to something like 60 mins on the
server.  It is an on the fly change that worked when I had a similar
situation.

> The question the user has asked me is:  This is a 942 mb file,
> the retrieve> fails at 940 mb, and deletes the file.  The data type is
such
> that data could be
> usable even if the file is truncated.
>
> Is there a way to stop the file from being deleted when the
> retrieve fails?