Re: Missing Messages from ACTLOG for Drive Offlines
2002-07-13 08:01:19
Subject: |
Re: Missing Messages from ACTLOG for Drive Offlines |
From: |
"Williams, Tim P {PBSG}" <Tim.Williams AT PBSG DOT COM> |
Date: |
Sat, 13 Jul 2002 06:59:35 -0500 |
I have seen this problem and have an apar open with Tivoli.
We can't TEC alert, if there's no specific message that a drive went
offline...
other than perhaps a anr9999d (we're not going to rightly tec alert on
THAT message):
IC34067
Item IC34067
APAR Identifier ...... IC34067 Last Changed..02/07/10
TSM SERVER TAKES TAPE DRIVE OFFLINE (MAKES IT UNAVAILABLE) BUT
NO MESSAGE IS OUTPUT INDICATING THIS ACTION HAS OCCURED.
Symptom ...... IN INCORROUT Status ........... CLOSED PER
Severity ................... 2 Date Closed ......... 02/07/10
Component .......... 5698TSMAX Duplicate of ........
Reported Release ......... 420 Fixed Release ............ 999
Component Name TSM AIX SERVER Special Notice
Current Target Date .. Flags
SCP ................... AIXRSC
Platform ............ AIX
Status Detail: Not Available
PE PTF List:
PTF List:
Release 420 : PTF not available yet
Release 410 : No PTF planned
Parent APAR:
Child APAR list: IC34101 IC34102 IC34103 IC34107
ERROR DESCRIPTION:
Customer is attempting to pass all critical messages to the TEC.
One message of importance to them are those that indicate a tape
drive had been taken offline (made unavailable). Customer has
found certain circumstances under which no message appears to
be issued when a drive is taken offline. For example the
following shows activity log messages about a drive followed
by query drive message that show it was taken offline during
this time even though no message indicating this action was
issue:
TSM drive messages:
06/24/02 14:22:27 ANR8469E Dismount of LTO volume 100309
from drive EF2D1 (/dev/rmt18) in library LTOPLANO01 failed.
06/24/02 14:22:27 ANR9999D mmsscsi.c(1723): ThreadId<66>
may still be in the drive EF2D1 (/dev/rmt18).
Library Name: LTOPLANO01
Query Drive f=d output at 17:00:08:
Drive Name: EF2D1
Device Type: LTO
On-Line: Unavailable Since 06/24/02 14:22:27
Device: /dev/rmt18
Element: 269
Allocated to:
Last Update (administrator): TWILL1
Last Update Date/Time: 06/18/02 12:55:56
The TSM server needs to issue an ANR message each time it takes
a drive offline.
LOCAL FIX:
PROBLEM SUMMARY:
****************************************************************
* USERS AFFECTED: Anyone affected by inconsistent messaging *
* when drives are taken offline. *
****************************************************************
* PROBLEM DESCRIPTION: Inconsistent messaging when a drive is *
* taken offline. *
****************************************************************
* RECOMMENDATION: *
****************************************************************
We display a couple of different messages whenever a drive is
taken offline. Moreover, there was a couple of situations
when no message was displayed at all and the drive was taken
offline.
PROBLEM CONCLUSION:
Therefore, we added a message anywhere that the drive was
taken offline to prompt the user of such action.
TEMPORARY FIX:
COMMENTS:
MODULES/MACROS: NONE
SRLS: NONE
RTN CODES:
CIRCUMVENTION:
MESSAGE TO SUBMITTER:
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