Joni, we had a similar problem with a NT TSM server and a HP DLT library. I
found that the tape I was having problems with had been in tapedrive01 and
received an I/O error several days prior. From that point forward the tape
would fail to mount and tapedrive01 had not been used. The tape drive showed
online in TSM. We had to power cycle the library and the TSM server to clear
it. Hope this helps.

Regards,
James W. Brents Jr.
Technical Specialist
Valero Energy Corporation
Phone: 210-592-4441
Email: James.Brents AT valero DOT com


>  -----Original Message-----
> From:         "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>@PEUSA   
> On
> Behalf Of Joni Moyer <joni.moyer AT HIGHMARK DOT COM>
> Sent: Tuesday, April 16, 2002 12:34 PM
> To:   ADSM-L AT VM.MARIST DOT EDU
> Subject:      Tape mount denied access
>
> Hello everyone!
>
> I have a problem here and I'm not sure how to fix it.  I have tape that
> has
> been waiting to be mounted now for 1/2 an hour.  It is in the silo and it
> belongs to an onsite tape pool.  This particular tape was being called to
> be mounted for a backup copy job that will copy it to an offsite copy
> pool.
> My problem is that since the tape refuses to be mounted, I can't move the
> data off of the tape and there are no copies of it to recover off of
> offsite tapes in the vault.  Is there anything that can be done for this
> or
> do I just have a bad tape and I'll have to delete the volume from TSM?
> The
> error messages I received were ANR1213E for the one volume and ANR1216E
> for
> the other volume. (I had 2 processes start for the backup copy and both
> could not mount either tape, which I think is bizarre)  I'd appreciate any
> input on this matter.
>
> Thanks!!!!
>
> Joni Moyer
> Associate Systems Programmer
> joni.moyer AT highmark DOT com
> (717)975-8338