Hi,

I have an oracle database v7.3.4.  I'm also using EBU v2.2 and TDP v2.1.10.  I'm
pretty sure that I have all of my environment variables set correctly, including
$NSR_CLIENT for the oracle id.  Although I opened a tar with Oracle Support and
I used their Metalink website to get information about NSR_CLIENT and adding
oracle as an admin, they're not responding to my questions.
I also added the oracle id as an admin user in the Tivoli Server Administration
interface.  Can anyone tell me why I get the following errors during execution
of my backup script?

oracle@global: > ./ebu backup_WDFATST
Oracle7 Enterprise Backup Utility: Release 2.2.0.5.0 - Production on Fri Apr 12
08:44:23 2002

Copyright (c) Oracle Corporation 1979, 1996.  All rights reserved.

CORE Version 3.5.4.0.0 - Production
NLSRTL Version 3.2.4.0.0 - Production


ORACLE_HOME = /oracle/product/7.3.4
System name:    AIX
Node name:      global
Release:        3
Version:        4
Machine:        000936494C00
Tape API: Release 1.1
Tape Management Software: Release 9.9.9.9
Vendor API: DISK Api (Oracle internal only) backing up to /usr/tivoli/tsm/client
/api/bin


BACKUP job started with pid=50834 on 12-APR-02 08:44

  Starting parsing of command script "backup_WDFATST"
        backup offline database
        db_name=WDFATST
        archivelog=none
        parallel=2
        log="/oracle/product/7.3.4/obackup/log/full-cold-backup.log"
  Ending parsing of command script


  Starting Catalog Database verification
    Catalog Database verified
  Ending Catalog Database verification


  Starting Instance Manager verification
    Found Instance Manager (brd) process running with pid = 76940
  Ending Instance Manager verification


  Starting Target Database state verification
    Connecting to Target Database
          ORACLE_SID: WDFATST
         ORACLE_HOME: /oracle/product/7.3.4
              DBNAME: WDFATST
            Username: internal

    Connected to idle instance.
    Issuing Statement: STARTUP PFILE=?/dbs/[email protected] DBA MOUNT;
    Database mounted.
    Target database state OK
  Ending Target Database state verification


  Database Backup job 41 started on 12-APR-02 08:44

    Starting Database configuration verification


      No registration update is needed
      Target Database information is up to date in catalog

    Ending Database configuration verification


    Starting Database job building, involved files are:

      Parameter file "/oracle/product/7.3.4/dbs/initWDFATST.ora"

      Control file "/oracle/accting/local/control1"

      Datafile "/wdfa01/system01.dbf"
      Datafile "/wdfa01/system02.dbf"
      Datafile "/wdfa01/system03.dbf"
      Datafile "/wdfa01/system04.dbf"
      Datafile "/wdfa03/temp01.dbf"
      Datafile "/wdfa01/tools01.dbf"
      Datafile "/wdfa02/users01.dbf"
      Datafile "/wdfa02/users02.dbf"
      Datafile "/wdfa06/users03.dbf"
      Datafile "/wdfa05/apd01.dbf"
      Datafile "/wdfa01/apd02.dbf"
      Datafile "/wdfa01/apd03.dbf"
      Datafile "/wdfa06/apx01.dbf"
      Datafile "/wdfa03/ard01.dbf"
      Datafile "/wdfa02/arx01.dbf"
      Datafile "/wdfa03/fad01.dbf"
      Datafile "/wdfa02/fax01.dbf"
      Datafile "/wdfa03/fndd01.dbf"
      Datafile "/wdfa06/fndx01.dbf"
      Datafile "/wdfa03/glbald01.dbf"
      Datafile "/wdfa02/glbald02.dbf"
      Datafile "/wdfa05/glbalx01.dbf"
      Datafile "/wdfa01/glbalx02.dbf"
      Datafile "/wdfa01/gld01.dbf"
      Datafile "/wdfa06/gld02.dbf"
      Datafile "/wdfa01/gld03.dbf"
      Datafile "/wdfa02/gljed02.dbf"
      Datafile "/wdfa04/gljed01.dbf"
      Datafile "/wdfa05/gljed03.dbf"
      Datafile "/wdfa06/gljex01.dbf"
      Datafile "/wdfa05/gljex02.dbf"
      Datafile "/wdfa04/gltempd01.dbf"
      Datafile "/wdfa05/gltempx01.dbf"
      Datafile "/wdfa02/glx01.dbf"
      Datafile "/wdfa05/glx02.dbf"
      Datafile "/wdfa04/glx03.dbf"
      Datafile "/wdfa04/hrd01.dbf"
      Datafile "/wdfa05/hrx01.dbf"
      Datafile "/wdfa03/pod01.dbf"
      Datafile "/wdfa06/pox01.dbf"
      Datafile "/wdfa04/ramsd01.dbf"
      Datafile "/wdfa04/ramsd02.dbf"
      Datafile "/wdfa06/ramsd03.dbf"
      Datafile "/wdfa06/ramsx01.dbf"
      Datafile "/wdfa03/rgd01.dbf"
      Datafile "/wdfa06/rgx01.dbf"
      Datafile "/wdfa04/shrd01.dbf"
      Datafile "/wdfa04/shrd02.dbf"
      Datafile "/wdfa05/shrx01.dbf"
      Datafile "/wdfa05/shrx02.dbf"
      Datafile "/wdfa02/discvr01.dbf"
      Datafile "/wdfa02/rbs2_01.dbf"
      Datafile "/wdfa03/rbs2_02.dbf"
      Datafile "/wdfa02/rbs2_03.dbf"
      Datafile "/wdfa06/rbs2_04.dbf"

    Ending Database job building

    Starting Shutdown of target database for offline backup
      Issuing Statement: SHUTDOWN IMMEDIATE;
      Database dismounted.
      Database shutdown.
    Ended Shutdown of target database for offline backup

    Starting backup to tape

      Number of parallel I/O streams: 2
                   Oracle block size: 8192 bytes
              Disk input/output size: 131072 bytes
               Maximum tape I/O size: 262144 bytes
          Buffer size per I/O stream: 1048576 bytes

      Starting BFS "18821018615472" on 12-APR-02 08:44 (1000.008 MB)
        "/wdfa01/system01.dbf" for 1000.008 MB

      Starting BFS "18831018615472" on 12-APR-02 08:44 (1000.008 MB)
EBU-7000: Sbtopen: Backup file not found
  on 12-APR-02 08:44 [ 20216 : britopen ]
EBU-4304: Can not open Backup File Set "18821018615472" in mode 2 with buffer si
ze 262144
  on 12-APR-02 08:44 [ 20216 : britopen ]
        "/wdfa01/system02.dbf" for 1000.008 MB
EBU-7000: Sbtopen: Backup file not found
  on 12-APR-02 08:44 [ 24382 : britopen ]
EBU-4304: Can not open Backup File Set "18831018615472" in mode 2 with buffer si
ze 262144
  on 12-APR-02 08:44 [ 24382 : britopen ]
      BFS in progress "18821018615472" cancelled on 12-APR-02 08:44


      BFS in progress "18831018615472" cancelled on 12-APR-02 08:44



    Ending backup to tape

EBU-2012: Job 41 failed due to tape management error
  on 12-APR-02 08:44 [ 50834 : brcdodbfil ]

  Database Backup job 41 FAILED on 12-APR-02 08:44

BACKUP job FAILED on 12-APR-02 08:44

oracle@global: >

I looked up the EBU errors and one statement said, "if you receive the EBU-7000,
 there's a problem with the tape management software,
contact the vendor who supports the software".

Any suggestions would be greatly appreciated.

Brian