ADSM-L

Re: TSM Device Driver (Support for Unsupported Jukeboxes)

2002-02-08 12:41:02
Subject: Re: TSM Device Driver (Support for Unsupported Jukeboxes)
From: Hunny Kershaw <hunnychka AT US.IBM DOT COM>
Date: Fri, 8 Feb 2002 09:37:54 -0800
Hello Justin,

A device could work with "unofficial" support from Tivoli if the device
identification is recognized by the device driver. However, each Sony
Jukebox has its own unique identification such as "OSL-2500" or "OSL-6000".
OSL-2001 may have its own ID "OSL-2001" and therefore won't be recognized
by the TSM device driver.

Please contact Irfan Habib (ihabib AT us.ibm DOT com) for device support 
request.

Regards,

Hunny Kershaw





                      Justin Derrick
                      <jderrick@CANADA.        To:       ADSM-L AT VM.MARIST 
DOT EDU
                      COM>                     cc:
                      Sent by: "ADSM:          Subject:  TSM Device Driver 
(Support for Unsupported Jukeboxes)
                      Dist Stor
                      Manager"
                      <[email protected]
                      .EDU>


                      02/07/2002 09:01
                      PM
                      Please respond to
                      "ADSM: Dist Stor
                      Manager"





I've been looking for a new optical jukebox for my system at home since my
old HP unit died in the midst of an upgrade.

I was looking at an Sony OSL-2001, a nice, compact, fairly inexpensive unit
(used, of course), but it appears to be the ONLY Sony library that's
unsupported.  It uses the Sony 2.6GB drives (which ARE supported by TSM,
alone or in jukeboxes like the older 3995's) and appears to be in the same
family of jukeboxes manufactured by Sony (OSL-6000, 10000, etc), but isn't
on the supported devices list.

I guess the questions are these...

Does anyone know if this device is 'unoffically' supported, ie "works, but
don't expect tech support"?

What's the criteria for device support?  I understand that Tivoli/IBM can't
be expected to buy/rent/lease/borrow/beg/steal every model of optical
jukebox ever manufactured, but it seems (from the outside, looking in
through dirty stained glass windows) that there shouldn't be an issue
supporting one more model from a supported line of products.  (Of course,
if it were simple, it would probably already be done, right?)

-JD.
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