ADSM-L

Windows TSM-Client Crash

2015-10-04 17:13:42
Subject: Windows TSM-Client Crash
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU]On Behalf Of
To: ADSM-L AT VM.MARIST DOT EDU
Hello,

We just introduced TSM in our environment.  We are now backuping up
1 unix server and 12 Windows clients (Windows 2000 Server, SP2).

We are using TSM Server 4.2.1.9 on a Unix server (S7A) and use
TSM Client 4.2.1.20 on all the windows clients.
We use a 3583 Ultrium Tape Lib, with 2 drives.

Problem 1 :

Unfortunately we have problems with the TSM Client on 3 of our Windows
machines,

1 machine fails to start the TSM Scheduler service during boottime,
  if we start it manually, it runs, but crashes several times during backup.
 (we do an "autorestart", if the service fails)

the other 2 machines always start the backup, but the client (tsm
scheduler) crashes after a certain time,
are amount of files.  There is not really a fixed point where the service
crashes.  If backup
is launched from the scheduler, dsmsvc.exe crashes, if we start the backup
manually with dsmc incr,
dmsc.exe crashes.

Does anybody know what the fastest way is to solve this ?

Problem 2 :

During migration from disk to tape, I can see (on the display) that the 2
tapedrives are not constantly writing data to
  tape, it's always writing for a short period of time, waiting for a longer
period, writing, and so on ...
  Is this normal ? Is there anything I can check or do ? Shouldn't the
tapestreamers really stream data from disk ?
  I know our situation is not ideal (the whole diskpool is on 1 disk), but
it is on another scsi-bus than the     tapestreamers.



Thank you very much in advance (sorry for all my questions, but this is just
my second TSM installation),

Wouter Verschaeve,
Unix System Engineer.
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