ADSM-L

Re: Tivoli website/Explorer access problem

2002-01-08 01:51:37
Subject: Re: Tivoli website/Explorer access problem
From: Marco Supino <marco AT SD.CO DOT IL>
Date: Tue, 8 Jan 2002 08:48:46 +0200
"Glass, Peter" wrote:

> Starting about 2 months ago, I've been unable to use Explorer for downloads
> from the Tivoli website. I get a pop-up window (with Microsoft-type
> graphics) that says: Either the server does not allow anonymous logins, or
> the email address was not accepted. The FTP server here is
> service.boulder.ibm.com. It does not accept any logins, passwords, or email
> addresses that I supply.
> I opened a problem ticket with Tivoli about this, but Tivoli was unable to
> replicate this problem on their side, so they concluded that this is not a
> Tivoli problem, and therefore could not help me.
> Fortunately for me, this problem does not occur when I use Netscape (Long
> Live Netscape!).
> Has anybody else experienced this same situation with Explorer?
> Any ideas on how to get around this?
> Thanks, in advance.
>
> Peter Glass
> Distributed Storage Management (DSM)
> Wells Fargo Services Company

Do you have a Firewall in the middle ? Checkpoint maybe ? if yes, let me know,
there is something to change in the firewall to make it work.

Marco.
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