ADSM-L

Re: Point system has me very confused

2001-12-11 14:43:48
Subject: Re: Point system has me very confused
From: "Kauffman, Tom" <KauffmanT AT NIBCO DOT COM>
Date: Tue, 11 Dec 2001 14:34:53 -0500
>My opinions and nobody else's.

Well, I'll sign on -- matches my opinion as well.

Also, has anyone else noticed that this whole "value-based pricing" shtik
amounted to a 25% to 200% price increase?

Client code used to be $100 - NT, Mac, Unix, we don't care. Now it's $124
(if the $31/pt is valid -- we were quoted $42/pt) for NT/Mac and $217 for
most Unix clients. (Or maybe $168 and $294).

I don't have my point-counts handy, but from the same source that gave me
$42 per point, the TDP/R3 module which was around $9,000 as backint is now
around $18,000 worth of points.

And I still haven't found an openly accessable list of all the TSM features
and the relevant point counts (unless the web site has updated -- last time
I was there, I couldn't do the client license by itself).

Oh - and we upgraded via passport advantage to get to 3.7 from 3.1, with the
included maintenance. The support via our advantage contract expired in
October, and we haven't been invoiced yet for the next year's support. Among
other things, there's been a three-way 'discussion' as to whether IBM, our
VAR, or Tivoli should be doing the billing . . .

I wish IBM would pull TSM back from Tivoli -- or stand on Tivoli marketing
and support.

Tom Kauffman
NIBCO, Inc

> -----Original Message-----
> From: Prather, Wanda [mailto:Wanda.Prather AT JHUAPL DOT EDU]
> Sent: Tuesday, December 11, 2001 12:55 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: Point system has me very confused
>
>
> LOU GERSTNER, WHAT WERE YOU THINKING?!?!?
>
> MY BEEF with this whole issue, is that the point system
> confusion is STILL a
> problem.  Guys, the point system thing (officially called "Value-Based
> Pricing") was announced in JULY OF 2000.  THAT'S 17 MONTHS ago.  And
> customers are STILL having a problem with it.  And customers are STILL
> getting different answers, depending on which reseller or
> Tivoli office they
> talk to (assuming, of course, a Tivoli office will talk to
> them at all.)
> And resellers get different answers, depending on which
> Tivoli office they
> talk to (assuming, of course, that a Tivoli office will talk
> to them at
> all).
>
> It took us 9 MONTHS to get our maintenance contract renewed
> because of this
> mess, with some behavior from Tivoli that I can't repeat here
> but I will
> euphemistically call "inappropriate language to a customer".
>
> And TIVOLI DOES NOTHING TO CLEAN UP THE MESS, which is pretty
> representative
> of Tivoli corps behavior since taking over marketing of this
> first class
> product.
>
> I keep holding my breath for fear that the good people who
> developed and
> support the product are going to get fed up and bail out, in
> which case we
> are all toast.
>
> LOU GERSTNER, WHAT WERE YOU THINKING WHEN YOUR TURNED YOUR
> ADSM CUSTOMERS
> OVER TO TIVOLI??!???
>
> My opinions and nobody else's.>
> Wanda Prather
>
>
>
> -----Original Message-----
> From: Ted Byrne [mailto:tbyrne AT DSSCORP DOT COM]
> Sent: Monday, December 10, 2001 12:11 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: Point system has me very confused
>
>
>   Dwight,
>
>  >Looking into things you realize that on 20 existing
> machines you have
>  >NEVER use software distribution SO you just drop it from those
>  >20 machines and use the "freed points" to apply towards TSM client &
>  >TWS points for your new 12 machines.
>
> Unfortunately, I believe that this is not correct.  According to the
> discussions with Tivoli that we've had (as a reseller), the points are
> transferrable only within the confines of a Product Number.
> This is true
> even for products that one might think of as components of
> the same product.
>
> For example, you might have a stable of 10 Unix servers that
> you're backing
> up with TDP/Oracle (Product 5698-DPO).  Being Tier-2 systems, the list
> price is 200 points each client, about $62,000 total.
>
> Your company announces an acquisition of a company, and in
> the course of
> hashing out the details of the transition, it is decided that
> the merged
> company will standardize on DB2 as a database platform.  In
> addition, they
> have 100 Unix web servers that are being backed up with a product that
> nobody likes.  TSM is selected as the standard backup method
> for the merged
> company.
>
> In our understanding, (someone from Tivoli correct me if I am
> wrong about
> this, please!) you may not transfer the 2000 fallow points from your
> existing 5698-DPO "bucket" to the 5698-TSM (Managed System -
> LAN) product
> that is required to backup your web servers.  Total list price: 1500
> points, about $46,500.
>
> Again, this is how it was explained to us; if someone from Tivoli can
> correct me, I'd be happy to hear otherwise.
>
> Quoting from the Tivoli Quick Quoter tool: "Tivoli Points are Product
> Specific".
>
> Ted Byrne
>
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