On 25-Oct-01 Gill, Geoffrey L. wrote:
> I contacted Tivoli today regarding the PMR I have open. I don't know if this
> affects all platforms but on AIX 4.3.3 with TSM 4.2.1 about every 3 days I
> can count of a core dump of TSM, last night was the latest. According to

   We had 2 crashes last weekend.

> Tivoli they want me to change one parameter in the dsmserv.opt file,
> RESOURCETIMEOUT. Default is 10, they want me to change it to 20 to work
> around the problem for now. I will do that and see how it performs.

   They asked me (a week ago) to change it to 100. Which obviously didn't help.

> They opened a APAR on it, IC31884 in case anyone is interested.
>
> Even if this does help I still have the annoying tape problem issue on the
> 3494. Again, I don't know if this affects those running TSM on NT or WIN2K
> with a 3494. On AIX I've had database backups fail because all the drives
> were busy, Migration and backup tape processes fail because all the drives
> were busy. Mount errors and failures, dismount failures yet the tape is
> dismounted anyway, mtlib showing all the tapes that were scratch now private
> and all the tapes private now scratch. DRM saying all the tapes were ejected
> yet some left in with a status of mountable, yet TSM asking for me to insert
> the tape. TSM reporting tapes unavailable or destroyed yet queried as
> available and in read write status.
>
> This fix, I was told, would be out Friday or Monday.....we'll see.
>
> What a mess.....

   Indeed, what a mess.....
   And don't forget the hundred of thousends ANR2841W messages we get
   every day.

   Cheers,
   Henk.