Francisco,

I found that good company-specific documentation is a must; as is an
enthusiastic student!

I inherited ADSM from a former employee who gave me a brief overview of the
physical layout of the system.  When the main library failed, and ADSM fell
over dead pretending to be a trainwreck, I was totally lost.  The ADSM Tech
Support folks spent *hours* on the phone with my helping dig out of those
problems (note to ADSM Tech Support - thank you VERY much!).

Fast forward three years and I've had to teach the system to my co-workers.
This is what I rely upon beyond the Tivoli documentation:
a "data flow" diagram that show where the data comes from and where it
goes.
an "operations" procedure that describes *in detail* how to perform the
routine tape handling tasks.
a "daily surveillance" procedure that describes *in detail* how to check
the health of the system and what to do if it isn't healty.

Good luck.

Tab Trepagnier
TSM Administrator
Laitram Corporation








Francisco Reyes <lists AT NATSERV DOT COM>@VM.MARIST.EDU> on 07/27/2001 09:07:23
AM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

Sent by:  "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


To:   ADSM-L AT VM.MARIST DOT EDU
cc:
Subject:  Teaching others TSM


What is the best way to teach someone how to use TSM?
When I learnt it some time back it took me 3 months of setting up the
server and clients and just trying different things to get all the
concepts.