The fix is now available.

Jeff Bach

        -----Original Message-----
        From:   Jeff Bach
        Sent:   Wednesday, June 13, 2001 10:13 AM
        To:     'ADSM: Dist Stor Manager'
        Subject:        RE: 3583 LTO Tape Library

        They are writing some code.  No fix is available yet.
        Jeff Bach
        Home Office Open Systems Engineering
        Wal-Mart Stores, Inc.

        WAL-MART CONFIDENTIAL


                -----Original Message-----
                From:   Mahesh Tailor [SMTP:MTailor AT CARILION DOT COM]
                Sent:   Wednesday, June 13, 2001 8:53 AM
                To:     ADSM-L AT VM.MARIST DOT EDU
                Subject:        Re: 3583 LTO Tape Library

                zJeff,

                What did you do to fix the problem?
                TIA
                Mahesh Tailor
                WAN Administrator
                Carilion Health System
                Voice: 540-224-3929
                Fax: 540-224-3954

                                >>> jdbach AT WAL-MART DOT COM
<mailto:jdbach AT WAL-MART DOT COM>  06/13/01 08:38AM >>>
                There is a problem with 1550.  It effects the 3rd and 4th
frame in the library.  The robot spazes out.  We found it last week ... I'd
take credit.
                ("Hey CE, Charles, is the robot supposed to do that???  Ya
... of course.
                )
                the next day I got a call.  "I found a problem with the
library microcode effecting the 3rd and 4th frames."
                It was good for a laugh.
                Jeff Bach
                Home Office Open Systems Engineering
                Wal-Mart Stores, Inc.

                WAL-MART CONFIDENTIAL

                        -----Original Message-----
                        From:   Suad Musovich
[SMTP:suad AT CCU1.AUCKLAND.AC DOT NZ] <mailto:[SMTP:suad AT CCU1.AUCKLAND.AC 
DOT NZ]>
                        Sent:   Wednesday, June 13, 2001 4:16 AM
                        To:     ADSM-L AT VM.MARIST DOT EDU
<mailto:ADSM-L AT VM.MARIST DOT EDU>
                        Subject:        Re: 3583 LTO Tape Library

                The drives are the same as a standalone to a 3584.
                There have been problems with firmware levels
                One of the firmware levels gave me errors on a few tapes
that
                did
                not
                go away. The drives ended up freezing on "3" and would not
go
                away
                until
                they got power cycled.
                Check you firmware level (latest is 1550)


http://ssddom01.storage.ibm.com/techsup/swtechsup.nsf/support/ultriumfmr_ftp
<http://ssddom01.storage.ibm.com/techsup/swtechsup.nsf/support/ultriumfmr_ft
p>


                Cheers, Suad
                        --

                On Tue, Jun 12, 2001 at 12:47:49PM -0500, Sam Schrage wrote:
                                > We purchased a IBM 3583 LTO in Jan, 2001.
We've had 2 tape
                drives
                replaced
                                > already and a third one that is acting up
occasionally.  The
                last
                drive
                                > failure 'ate' a tape that I just spent 30
hours creating from
                an
                import.
                                >
                                > Any others 3583 LTO users having similar
experiences?
                                >
                                > Sam Schrage
                                > TRW Systems
                                > 615-360-4716
                                > sam.schrage AT trw DOT com
<mailto:sam.schrage AT trw DOT com>



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