ADSM-L

Re: TSM 3.1 ON AS/400, IPL PROBLEM - URGENT!

2001-03-01 11:54:42
Subject: Re: TSM 3.1 ON AS/400, IPL PROBLEM - URGENT!
From: Angelica Tulipano <atulipan AT GBM DOT NET>
Date: Thu, 1 Mar 2001 11:33:57 -0500
Hanley,

First of all, thanks for your soon answer,
About our problem, in one of the cases that we did the ipl, this happened,
one tape drive unit that is damage was disable on the AS/400 and turn off,
we change the status on the AS/400 and turn it on and the TSM server start
after a couple of tries.
But not allways is the case.

We thought, one of the reasons was, the command at the ipl start program
maybe was wrong and making the log file get corrupt, we change it, prove it
in a independent program, and the tsm starts ok; but aftert that we wrote
those lines on the start ipl program  and it didnt work, the tsm server
doesnt start automaticaly and the tsm present some error message at the
console, once appears this :
 ANR8420E INITIALIZE SERVER: An I/O error occurred while accessing drive
 TAP02.
 ANR9999D DSMSERV/QCSRC/MMS(1807): Unable to load MMS configuration.

twice appears that the log file was corrupt. How can we be sure that this
wont happen again, and this log file dont get corrupt or that the tsm wont
appear with a new error message.

In your experience, which is the steps that you follow when you want to
shut down the as400 and make an ipl. We  stop the tsm server manually, and
then program a control shut down of all the jobs, services that are working
on the as400, and start the server right now manually.

Thanks for all your help


Ing. Angélica Tulipano
e-mail: atulipan AT gbm DOT net


                                                                                
           
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AS/400, IPL PROBLEM - 
                    IST.EDU              URGENT!                                
           
                                                                                
           
                                                                                
           
                    03/01/2001                                                  
           
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Angelica,

We run three AS/400s with TSM servers.  I have run into something similar a
couple of
times.  In each case, the tape drive that was assigned to TSM was either
varied off,
had become damaged, or did not exist when I tried to bring up the TSM
server.  Once
the device was varied on and operational, the TSM server started OK.

I am not sure if this is the same type of thing that you are experiencing
but I hope
this is of some help.






Angelica Tulipano <atulipan AT GBM DOT NET> on 03/01/2001 09:41:38 AM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

To:   ADSM-L AT VM.MARIST DOT EDU
cc:    (bcc: MIKE HANLEY/NHBB/USA/MINEBEA)
Subject:  TSM 3.1 ON AS/400, IPL PROBLEM - URGENT!



Hi everyone!
This is an emergency call, i already put a PMR on Tivoli, but i didnt
receive a satisfactory answer
We have an issue on our tsm server on the AS400, every time we make an ipl
to the server, the tsm server doesnt want to start, sometimes because one
tape drive unit isnt turn on,  in other ocassion dont give any reason,
doesnt appear any error message that is frequently son that you can said is
the cause of the problem, this is the third time this happen and i need
help because the server have all our critical backup information.
Someone of this list, that has AS400 and the TSM on it, already has this
problem that can give me lights of what to do.

Thanks!

Ang

élica Tulipano
e-mail: atulipan AT gbm DOT net





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