IBM/Tivoli Hardware Announcement 101-020 and Software Announcemen t 201-021
2001-02-23 17:41:26
Subject: |
IBM/Tivoli Hardware Announcement 101-020 and Software Announcemen t 201-021 |
From: |
"Talafous, John G." <Talafous AT TIMKEN DOT COM> |
Date: |
Fri, 23 Feb 2001 17:41:54 -0500 |
On January 30, 2001 an announcement dealing with 3466-C00 server upgrade to
4.1 came to my desktop. You can check out the announcement at:
_ 101020 IBM 3466 Network Storage Manager Software Upgrade Feature for
Models C00 and C10 (7.4KB)
http://isource.ibm.com/cgi-bin/goto?it=usa_annred&on=101-020
I believe I need this upgrade to provide Windows 2000 support as well as
shared 3494 library support. So, I contact my IBM business partner and find
that the $0 upgrade will cost me $27,225.00. Not liking this reply, I
contact IBM at 1-800-IBM-CALL, as announced, and find that I MUST go through
the IBM business partner that provided this solution. (The same one that
wishes to bill me $27,225.00 for this free upgrade.)
Do I sense a gun at my head? I have a valid IBM maintenance agreement,
payable monthly, and find that to upgrade my software base, I must pay an
IBM business partner a substantial sum? What am I missing? Has anyone else
run into this concept? Is this the downside of the 3466?
Feeling a substantial budget drain,
John G. Talafous IS Technical Principal
The Timken Company Global Software Support
P.O. Box 6927 Data Management
1835 Dueber Ave. S.W. Phone: (330)-471-3390
Canton, Ohio USA 44706-0927 Fax : (330)-471-4034
talafous AT timken DOT com http://www.timken.com
|
<Prev in Thread] |
Current Thread |
[Next in Thread> |
- IBM/Tivoli Hardware Announcement 101-020 and Software Announcemen t 201-021,
Talafous, John G. <=
|
|
|