Re: 3570 tape stuck??
2001-02-12 22:44:27
Ray,
I had the exact thing happen to me last week at a site with a 3570. After
removing the tape from the drive, TSM still reported that the tape was in
the drive regardless of all my efforts. I had the top off the robot and I
could see that TSM tried to perform an unload on the drive every time I
brought it back up, even though the tape was out of the library.
Finally, I inserted the tape that TSM said was in the drive using the
service menu on the front panel and loading the tape through slot 31. I
could then unload it via TSM and everything was back to normal.
Bill Smoldt SSSI
Storage Solutions Specialists, Inc.
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