ADSM-L

Re: 3570 tape stuck??

2001-02-12 16:54:58
Subject: Re: 3570 tape stuck??
From: David Longo <David.Longo AT HEALTH-FIRST DOT ORG>
Date: Mon, 12 Feb 2001 16:55:02 -0500
I have a 3575 library so - not exactly the same but do the following:

Can you see if tape is physically in library or in a drive?

Do q libvol and see if it shows up.

do q vol 0045E3 f=d and see status.

do q actlog (with some time like begind=-1) sea=0045E3
 and see what has been sequence of evnts with this tape.

One of these should get you close.

Generally "storage media inaccessable" means you tried to mount a tape that 
ADSM thought was in library but it wasn't.  There can be other reasons but this 
I have found is a prime one.

an Audit library lib_name checklabel=barcode
will sync *SM with library.  (Do this with NO TAPES IN USE)  On my 3575-L32 
this takes about 20 seconds.

To checkout a tape that may be damaged use option checklabel=no.  A damaged 
won't checkout as the mount fails.


David B. Longo
System Administrator
Health First, Inc. I/T
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH      321.434.5536
Pager  321.634.8230
Fax:    321.434.5525
david.longo AT health-first DOT org


>>> ray AT OPS.SELU DOT EDU 02/12/01 04:30PM >>>
02/12/01   15:24:46      ANR0984I Process 149 for AUDIT VOLUME (INSPECT ONLY)
                          started in the BACKGROUND at 15:24:46.
02/12/01   15:24:46      ANR2313I Audit Volume (Inspect Only) process started 
for
                          volume 0045E3 (process ID 149).
02/12/01   15:24:47      ANR1401W Mount request denied for volume 0045E3 - mount
                          failed.
02/12/01   15:24:47      ANR2321W Audit volume process terminated for volume 
0045E3
                          - storage media inaccessible.

Can someone explain the "storage media inaccessible" error?  It seems TSM
can't mount this tape (TSM 3.7.4.0, AIX4.3.3).  When i tried to check it
out to see if the tape was physically damaged:

tsm: TSM>checkout libvol 3570lib 0045E3 remove=yes checklabel=yes
ANR8442E CHECKOUT LIBVOLUME: Volume 0045E3 in library 3570LIB is currently
in use.
ANS8001I Return code 12.

**But i don't see anything using it......

tsm: TSM>q proc
ANR0944E QUERY PROCESS: No active processes found.
ANS8001I Return code 11.

tsm: TSM>q mount *
ANR2034E QUERY MOUNT: No match found using this criteria.

tsm: TSM>q req
ANR8346I QUERY REQUEST: No requests are outstanding.
ANS8001I Return code 11.

Any ideas?  I tried an audit library and let it run for almost an hour,
but it didn't seem to be doing anything, so i cancelled it. (there's only
19 tapes...an audit lib shouldn't take that long i wouldn't think).


later!
Ray
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Ray DeJean                                       http://www.r-a-y.org 
Ray DeJean                                       http://www.r-a-y.org 
Systems Administrator               Southeastern Louisiana University
IBM Certified Specialist              AIX Administration, AIX Support
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
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"MMS <health-first.org>" made the following
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This message is for the named person's use only.  It may contain confidential, 
proprietary, or legally privileged information.  No confidentiality or 
privilege is waived or lost by any mistransmission.  If you receive this 
message in error, please immediately delete it and all copies of it from your 
system, destroy any hard copies of it, and notify the sender.  You must not, 
directly or indirectly, use, disclose, distribute, print, or copy any part of 
this message if you are not the intended recipient.  Health First reserves the 
right to monitor all e-mail communications through its networks.  Any views or 
opinions expressed in this message are solely those of the individual sender, 
except (1) where the message states such views or opinions are on behalf of a 
particular entity;  and (2) the sender is authorized by the entity to give such 
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