ADSM-L

Re: APAR IC28571 : NT EVENT VIEW REPORTS "PERFLIB" ERRORS AGAINST DSM CPERF.DLL - TSM 4.1.1

2001-01-16 11:03:05
Subject: Re: APAR IC28571 : NT EVENT VIEW REPORTS "PERFLIB" ERRORS AGAINST DSM CPERF.DLL - TSM 4.1.1
From: Andy Raibeck <Andrew_Raibeck AT TIVOLI DOT COM>
Date: Tue, 16 Jan 2001 08:04:23 -0800
Hello,

I believe that the following procedure should do the trick.
Step 2 especially is the key (no pun intended).

   WARNING: This procedure involves editing the NT registry.
            THE REGISTRY EDITOR IS NOT FORGIVING OF MISTAKES!
            Errors in editing the registry have the potential
            to render the system unstable or even unbootable.
            If you are unfamiliar or uncomfortable with
            editing the registry, then either ask someone who
            is more experienced do this for you or install
            this fixtest (which automatically performs these
            operations for you).

   1) From an MS-DOS command line prompt, enter the
      following commands:

         unlodctr "ADSM Client Performance"
         unlodctr "TSM Client Performance"

      If the performance counters were previously
      installed, you should see messages similar to this:

         Removing counter names and explain text for
               ADSM Client Performance
         Updating text for language 009

      If the performance counters were not previously
      installed, you will see a message similar to this:

         Counters for ADSM Client Performance have not
               been installed yet

   2) Using the registry editor, remove the following
      keys (including their values):

         HKEY_LOCAL_MACHINE\
            SYSTEM\
               CurrentControlSet\
                  Services\
                     ADSM Client Performance

         HKEY_LOCAL_MACHINE\
            SYSTEM\
               CurrentControlSet\
                  Services\
                     EventLog\
                        Application\
                           ADSM Client Performance

      Note: Also check for keys with "TSM" in the name instead
            of "ADSM".

      The performance counters and registry entries are now
      removed.

Regards,

Andy

Andy Raibeck
IBM/Tivoli
Tivoli Storage Manager Client Development
e-mail: andrew.raibeck AT tivoli DOT com
"The only dumb question is the one that goes unasked."

Hello TSMers,
  I have scoured the TSM Knowledge Base at http://www.tivoli.com/asktivoli
on the subject error and found the APAR. However the work around does not
work for us. First, the local fix using the unlodctr doesn't work because
it
is not called "TSM Client Performance", but "ADSM Client Performance".
Then, the "lodctr perfctr.ini" command doesn't work because TSM Client
Performance is hard-coded into the perfctr.ini file when it needs to say
ADSM Client Performance.  However, even when you make these modifications,
it still does not get rid of the error messages.

As for the changes to the registry, the registry key they mention doesn't
exist.

Any other options?
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