Re: An I/O error occurred while accessing stk9730
2000-12-28 21:16:02
I haven't worked with these specific devices but it sounds similar to problems
I've had with others. I would go back to basics and check scsi cabling,
configs (system check prior to *SM) and run any system diags you have. I have
had a problem different times with just a slightly loose scsi cable to my
library or a recessed pin in a connector.
David B. Longo
Systems Administrator
Health First, Inc. I/T
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH 321.434.5536
Pager 321.634.8230
Fax: 321.434.5525
david.longo AT health-first DOT org
>>> adsm4 AT YAHOO DOT ES 12/28/00 07:16PM >>>
*The problem:
Later install TSM 3.7.0.0 (NT 4.0 clustered) without
any trouble, we had problems to define the STK9730. We
issued the command:
define library stk9730 libtype=scsi device=lb1.0.0.1
Tsm reply was:
ANR8418E An I/O error occurred while accessing
stk9730
We checked again the library, the access door it`s
closed, obviously power on and ready...
*More Information:
- Neither the command lbtest-dev lb1.0.0.1 obtains
the expected results. We issue command open (from
lbtest) and the answer was 'lbtest error return_error
device closed'.
- The scsi card: Adaptec 2944 Uwide. Three scsi
devices, the library and two tapes (DLT7000) which
works correctly using NT Backup.
- ServicePack 6 installed.
- Latest drivers for scsi card and tapes.
- same results obtained with other 3.7.x versions.
Does anybody knows the reason for this?
Lots of thanks.
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