ADSM-L

Re: Expiring Media Tapes

2000-12-06 06:53:39
Subject: Re: Expiring Media Tapes
From: Terry Barth <Terry.Barth AT MORTGAGEFAMILY DOT COM>
Date: Wed, 6 Dec 2000 06:56:10 -0500
I had a similar problem a while back on our ATL P3000.  They ended up
replacing the drives because of a defect at the time in manufacturing. This
was on robots purchased around Sept/Oct of 1999. It was to do with pins
inside of the drives.

Often times, I hear "you have bad tapes" - if I were you, I wouldn't fall
for that.  Have them send someone else out to look at it. As many times I
was told the same, but then when different eyes looked, they found problems.

For instance, one time, one of the fans were bad, but it was not indicating
it. This too led to some problems. Another time, it was one of the power
supplies was faulty and not always reporting a problem.  In other words, ask
that they send another tech out.

In the two years of having two ATL robots, we had 1 tape go bad and that was
due to a drive that had went bad and killed the tape.

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