Help!


TSM Server:  TSM 3.7.2 for NT
Clients effected:Novell 4.X and 5.00 Servers using TSM 3.7.1 client

Issue:

I'm encountering major problems backup up these Novell servers with these
clients   It's just 2 out of 20+ Novell servers, but they are highly
visible.   What's happening is that it will sometimes take up to 52+ hours
to complete an incremental backup of around only 2 gigs.   This is
completely unacceptable.  We have other Novell servers that will do same
amount of data in less than 2 hours.   It's somewhat sporatic, and does not
happen all the time, but when it does, the following appears on Novell
console:


ANS1802E

Incremental backup of 'SYS': finished with XX failure


<X.XXMB> [-  ]

It will sit in this state for hours.

At this point it is apparently attempting to access the "VOL1" volume (or
"SDATA") volume etc.   Both of these servers have more than just the "SYS"
volume..  These volumes are not that large, only about 60 gigs.  I have
tried a variety of switches in DSM.OPT file including "memoryef y", as per
Tivoli's suggestion.   Nothing seems to work.   I don't recall seeing this
type of problem with the ADSM 3.1.XX client.  I've sent logs and more logs
to Tivoli in attempt to resolve this problem w/o success.   Any insight
appreciated.

Thanks
Jeff