ADSM-L

Web Backup-Archive Client

2000-04-13 06:30:17
Subject: Web Backup-Archive Client
From: "Smith, Bob" <bob.smith AT EDS DOT COM>
Date: Thu, 13 Apr 2000 11:30:17 +0100
We are experiencing problems trying to get this to work in a situation where
there is a firewall. We have several "TSMplexes" and we use the web
administrator function to access these. The documentation says to use port
1580 and this works fine, so long as the port is opened on the firewall. For
the web client the port number is 1581. We have specified HTTPPORT directly
in DSM.SYS for the clients. When we try to use the client, we get the
initial screen but then, after selecting backup/restore, we get message
ANS2600S (java timout). There is no problem if there is no firewall. There
is no firewall between the TSM server and TSM clients, so the backup path is
not involved. The firewall is there to protect the system from the outside
world.

A trace shows that the web client uses port 1581 initially, but thereafter
random ports. The web admin session sticks throughout to port 1580. This is
why the web backup client has a problem with the firewall. There is nothing
in the TSM docs that I can find that says that it uses ports other than
1581. We have tried to report the problem to Tivoli, but the response is
that "this is the way it is desgined".

Our view is that this is a defect. Does anyone else have this problem or
know of a workaround? Our enviromnents are 1) RS/6000 AIX Server + HP Unix
11.0 clients, and 2) Sun Solaris 2.7 Server and clients.

Bob Smith
EDS UK

email: bob.smith AT eds DOT com
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