We have had similar problems with our 3494 ATL...  The best fix we came up with
was to use the built in SNMP function of the 3494 and route its messages to
Netview (our SNMP monitor) which is watched 'round the clock.  That way we are
made aware of interventions as soon as they occur...

Scott






Eric Winters <ewinters AT AU1.IBM DOT COM> on 03/06/2000 10:16:06 PM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

To:   ADSM-L AT VM.MARIST DOT EDU
cc:    (bcc: Scott Fluegge/COR/MLW/US/venatorgroup)
Subject:  3494 Library in pause/intervention state



We had an issue last night in which a 3494 library went into a
pause/intervention state last night. Although a message appeared at the ATL
there were no messages in ADSM or in the AIX error report. ADSM simply
stopped mounting cartridges and the processes built up.

Is this lack of feedback to AIX and ADSM normal when the library goes into
this state? Is there any automatic monitoring of the ATL possible or is a
visual inspection all there is?

Thanks for your assistance,

Eric Winters
I