We have had the same issue when we try to use Server Prompted scheduling
accross  a firewall.

I would bet that Client Polling method will work.  You may need to have
some firewall rules changed to use Server Prompted scheduling.

Regards,
Roger Morrow




"Wu, Jialin" <jialin_wu AT MERCK DOT COM>@VM.MARIST.EDU> on 02/11/2000 09:20:58 
AM

Please respond to "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>

Sent by:  "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>


Sent From the mail file of:   Roger Morrow


To:   ADSM-L AT VM.MARIST DOT EDU
cc:

Subject:  Schedule prompter was not able to contact client


Hi,

Two backup scheduled jobs missed last night for our NT server client.  The
actlog is as follows:

ANR2716E Schedule prompter was not able to contact client NTSERVER1 using
type 1 (50.3.17.234 1501).

But this morning I can remote do the backup from my desktop through web.
Is
there anyone having idea about this?  I'm using ADSM version 3.1for server
and client. Thanks!

Jialin