ADSM-L

weirdness with NT Lotus Notes 4.6 backup clients causing Dr. Watson

1999-10-26 13:56:52
Subject: weirdness with NT Lotus Notes 4.6 backup clients causing Dr. Watson
From: Lisa Cabanas <CABANL AT MAIL.MODOT.STATE.MO DOT US>
Date: Tue, 26 Oct 1999 12:56:52 -0500
Can anyone help with the following errors?

The client is an NT SP5 Notes 4.6 server running ADSM 3.1.0.6 backup archive
client (installed client code 9/12/99).  Has been
running fine until this weekend.  The Lotus Connect Agent is still running fine.

This was the error displayed on the machine:
     An application error has occurred and an application error log is being
     generated.
     dsmcsvc.exe
     Exception: access violation (0x0000005)
     Address: 0x44ff5000

The error was severe enough that Notes server (portion) would not re-start.  The
machine had to re-booted.



The applcation Event log shows:

The description for Event ID ( 4097 ) in Source ( Quincy ) could not be found.
It contains the following insertion string(s):
C:\WIN32APP\IBM\ADSM\baclient\dsmcsvc.exe, 10, 23, 1999, 18, 18, 13, 453,
c0000005, 0042861e, <nosymbols>.

dsmerror.log shows:
10/22/1999 19:31:19 ntConsoleEventHandler(): Caught Logoff console event .
10/22/1999 19:31:19 ntConsoleEventHandler(): Process Detached.
10/22/1999 19:31:22 ConsoleEventHandler(): Caught Logoff console event .
10/22/1999 19:31:22 ConsoleEventHandler(): Process Detached.
10/22/1999 19:31:25 ntConsoleEventHandler(): Caught Shutdown console event .
10/22/1999 19:31:25 ntConsoleEventHandler(): Cleaning up and terminating Process
 ...
10/22/1999 19:31:25 ConsoleEventHandler(): Caught Shutdown console event .
10/22/1999 19:31:25 ConsoleEventHandler(): Cleaning up and terminating Process
...
******10/23/1999 18:18:10 TransWin32RC(): Win32 RC 32 from HlOpen():
CreateFile*************************
10/24/1999 14:23:08 ConsoleEventHandler(): Caught Logoff console event .
10/24/1999 14:23:08 ConsoleEventHandler(): Process Detached.
10/24/1999 14:23:12 ConsoleEventHandler(): Caught Shutdown console event .
10/24/1999 14:23:12 ConsoleEventHandler(): Cleaning up and terminating Process
...
10/25/1999 10:43:44 ntConsoleEventHandler(): Caught Logoff console event .
10/25/1999 10:43:44 ntConsoleEventHandler(): Process Detached.

(p.s.- what do all of these logoff console event, process detached, shutdown
console event, and clean up statemets mean???)

dsmsched.log shows:
10/20/1999 03:36:26 --- SCHEDULEREC QUERY END
10/20/1999 03:36:26 Next operation scheduled:
10/20/1999 03:36:26 ------------------------------------------------------------
10/20/1999 03:36:26 Schedule Name:         SC_COMPAQ_NOTES_SERVERS
10/20/1999 03:36:26 Action:                Incremental
10/20/1999 03:36:26 Objects:
10/20/1999 03:36:26 Options:               -ERRORLOGR=5,D -SCHEDLOGR=5,D
10/20/1999 03:36:26 Server Window Start:   18:15:00 on 10/23/1999
10/20/1999 03:36:26 ------------------------------------------------------------
10/20/1999 03:36:26 Waiting to be contacted by the server.
10/22/1999 19:31:25

>>>>>> Process Interrupted!!  Severing connection. <<<<<<
10/22/1999 19:35:24 Querying server for next scheduled event.
10/22/1999 19:35:24 Node Name: SCLNAPP1
10/22/1999 19:35:27 Session established with server ADSMAIX1: AIX-RS/6000
10/22/1999 19:35:27   Server Version 3, Release 1, Level 2.40
10/22/1999 19:35:27   Data compression forced on by the server
10/22/1999 19:35:27   Server date/time: 10/22/1999 19:32:38  Last access:
10/20/1999 03:34:10



Any ideas?  Anyone else with similar problems?

thanks!
lisa
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