ADSM-L

Re: volume in use error

1999-10-26 13:52:56
Subject: Re: volume in use error
From: "Richard C. Dempsey" <dempsey AT KODAK DOT COM>
Date: Tue, 26 Oct 1999 13:52:56 -0400
1) See VoAn's post on the fixtest.
2) You don't have to reboot.  All you have to do is to halt and
   restart the ADSM server daemon.

Rich

At 04:18 PM 10/25/99 -0700, you wrote:
>Hi.
>
>We just recently had micrcode upgraded on our 3590B's and have noticed a few
>things. First, the code on the drive now seems to spit back errors to adsm
>when it sees a tape with media errors. This is all fine and dandy but
>evertime it does this (recognize a bad tape, then mark it read-only) it
>seems ADSM loses its mind and puts the vol in the "IN USE" state. This
>happens to be a known issue with IBM. They recomend recycling the server and
>have not as of yet made a fix for it. We have over 700 volumes in our
>library and more and more tapes are being marked bad. Quite frankly Iam
>disguted with having to bring down all our apps and have operations screech
>to halt just becasue of this *retarded* situation. To us this is a VERY big
>problem. Iam just curious to know how many other ppl have come accross this.
>Is it just us??
>
>
>Ernie Lim
>Sr. UNIX Consultant
>Highway 407 ETR
>http://www.407etr.com
>
>Here is the APAR in all its glory.
>
>
>APAR NUMBER: IY02438           RESOLVED AS: PROGRAM ERROR
>
>ABSTRACT:
>IY02438: WHEN AN ERROR IS DETECTED ON A TAPE VOLUME (3570 & 3590 DRIVES),
>ADSM MAY NOT RELEASE THAT TAPE: THE VOLUME WILL REMAIN "IN USE"
>
>ORIGINATING DETAILS:
>When ADSM reports that data on a volume needs to be moved to a
>new cartridge due to volume errors, ADSM will continue to hold
>that volume in a state of "in use".  This, in turn, can cause
>any other operations or processes requesting this volume to
>fail.  This problem only affects 3570 and 3590 drives.  The
>following error messages will be seen in the activity log when
>this condition is encountered:
>   ANR8830E Internal 3590 drive diagnostics detect excessive
>            media failures for volume . Access mode is now set
>            to "read-only".
>   ANR8831W Because of media errors for volume , data should
>            be removed as soon as possible.
>   ANR9999D mmslib.c(5108): Entry not found in activity list;
>            lib=ADSM3494, vol=.
>   ANR8468I 3590 volume  dismounted from drive DRIVE1
>            (/dev/rmt8) in library ADSM3494.
>
>LOCAL FIX AS REPORTED BY ORIGINATOR:
>Recycling the ADSM Server will resolve this situation.  It is
>recommended, however, that the data contained on any of the tape
>volumes generating these errors be moved to another cartridge.
>
>RESPONDER SUMMARY:
>****************************************************************
>* USERS AFFECTED:                                              *
>ADSM AIX, NT, SUN and HP servers with 3570/3590 drives.
>****************************************************************
>* PROBLEM DESCRIPTION:                                         *
>On 3570/3590 drives, ADSM marks a volume read-only to
>prevent further writes if the internal drive diagnostics
>have detected excessive media failures.  Any other server
>operations that use this volume will not start because
>ADSM believes the volume is still in use.
>If the activity log contains ANR8830E and ANR8831W messages,
>then the customer has encountered this problem.
>****************************************************************
>* RECOMMENDATION:                                              *
>Apply the PTF when available.
>****************************************************************
>ADSM allows operations that use a cartridge marked read-only
>to start.  It does not believe the volume is still in use.
>
>RESPONDER CONCLUSION:
>None
>
>TEMPORARY FIX:
>Halt and restart the ADSM server.
>
>

Richard C. Dempsey                 email: dempsey AT kodak DOT com
Public Online Services             pager: 716-975-3539
11th Floor, Bldg 83, RL            phone: 716-477-3457
Eastman Kodak Company              fax:   716-722-3885
Rochester, NY 14650-2203
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