Nathan,

The message indicates that access to one of
necessary files for backing up Exchange is not
accessible by the user running the backup.

I have seen this in a few situations:

1. When Optimizer is run on the Exchange Server
   and the machine was not rebooted.
   (The Exchange Server services have not been
   refreshed with the new location of the Exchange
   databases and/or log files.)

2. The UNC shares for the location of the database
   and/or logs was removed (some security products
   do this.)  For example, the \\EXCHSRVR1\D$ is not
   listed as a valid share.  The Exchange API accesses
   all of its data via the UNC shares (even for local
   machine backups).

3. Permissions on the directory or file involved
   in the backup are not such that the user can back them up.


Thanks,

Del

----------------------------------------------------
Del Hoobler
Del Hoobler
IBM Corporation
hoobler AT us.ibm DOT com

> ADSM Server AIX 3.1.2.20
> ADSM Connect Agent for MS Exchange 1.1.0.0B
> Windows NT 4.0 SP4
> Exchange 5.5
>
> While backing up the Information Store incrementally, the error "Exchange
> Error: Unable to find the file" is obtained.
>
> Does anyone know what the source of this error is and how it can be
> corrected?
>
> Thanks,
>
> Nathan