ADSM-L

Re: Where for art thou online manuals now

1999-09-24 12:47:11
Subject: Re: Where for art thou online manuals now
From: Laszlo Nemeth <Laszlo.Nemeth AT SYBASE DOT COM>
Date: Fri, 24 Sep 1999 10:47:11 -0600
If you have IBM support call IBM. Insist on talking to a manager.
Make sure that they enter the call as a FAULT on there side. bitch and moan.
get this link
http://www.tivoli.com/products/index/storage_mgt/adsm/addoc.htm
also send scathing email (and complain about tivolis small font on the web page
;-).
and suggest that they make a DEDICATED server with a DEDICATED name
that only has the man pages and nothing fancy. advertise THAT machine name
to the user groups so that the people that actually use it don't have to go
through
the fluff and we don't have it dependant on their coders for the main fluff
pages.
or you could just suggest that they do better debugging.


at least thats what i do every time they break it


laz
Ps if IBM hadn't done such a GOOD job with the man pages online or
if they had shipped the hard bound manuals like the said they would, i wouldn't
care
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