Re: ANS1017E Error after applying NT SP4

Jesse,

        Exchange Error: Unable to
        perform an incremental backup because a required Microsoft Exchange
database
        log file could not be found. ,

Have you tried running a full backup first?

Nathan

        -----Original Message-----
        From:   Bennett, Jesse [SMTP:Jesse.Bennett AT VALUEOPTIONS DOT COM]
        Sent:   Tuesday, August 17, 1999 10:55 AM
        To:     ADSM-L AT VM.MARIST DOT EDU
        Subject:        ANS1017E Error after applying NT SP4

        We are having tremendous problems backing up our Exchange servers
since
        applying SP4.  The log file shows the following:

        08/17/1999 11:14:25,BACKUP(GUI) - Database: Directory,Type:
        Incremental,Actual bytes: 10,485,934,Secs: 496.88,Kb/Sec:
21.10,Exchange
        server: VO-DCA-EX02,ADSM server: sapphire,Status: Done: 10,485,934
bytes
        sent in 496.88 seconds(21.10 Kb/sec),
        08/17/1999 11:14:26,BACKUP(GUI) - Database: Information Store,Type:
        Incremental,Actual bytes: 10,485,934,Secs: 496.88,Kb/Sec:
21.10,Exchange
        server: VO-DCA-EX02,ADSM server: sapphire,Status: Exchange Error:
Unable to
        perform an incremental backup because a required Microsoft Exchange
database
        log file could not be found. ,

        And we receive the ANS1017E error whenever we run a manual. We tried
many
        different TCP/IP settings with no success. Below is the most recent
.opt
        file we were trying out...


*======================================================================*
        *
*
        *            This file was generated by an ADSMConnect agent.
*
        *
*

*======================================================================*

        COMMMethod        TCPip
        TCPPort           1500
        TCPServeraddress  161.125.30.203

        TCPBuffsize       15
        TCPWindowsize     63
        TXNBytelimit      2560

        NODename          vo-dca-ex02

        COMPRESSIon       On

        PASSWORDAccess    Generate


*======================================================================*
        *
*
        * The GA version of the Exchange Agent requires tapeprompt to have a
*
        * value of Yes in order to enable the exc_mountwait parameter to
work  *
        * correctly. If tapeprompt is set to No then the agent will always
*
        * wait for tape mounts regardless of the *exc_mountwait option.
*
        *
*
        * This restriction may be removed in a PTF.
*
        *
*

*======================================================================*

        TAPEPrompt        Yes


*======================================================================*
        *
*
        *      Exchange Agent Extended Options -- Exchange Agent use only
*
        *
*
        * Note that each of the keywords for these options begins with an *
*
        * which is a comment character for normal ADSM option files. This
*
        * allows us to provide extended options in the options file that
*
        * will be used by the Exchange Agent and ignored by the ADSM API.
*
        *
*

*======================================================================*

        *EXC_MOUNTWait    Yes


*======================================================================*
        *
*
        *                End of Exchange Agent Extended Options
*
        *
*

*======================================================================*

        Any help would be greatly appreciated....


        Jesse Bennett
        Exchange Administrator
         <http://www.valueoptions.com/> Value Options


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